Prompt response to requests for viewing.
Attended the viewing on time and provided the information asked for either at the viewing or later. Went out of their way in transporting us between two properties (and then back again when we left a handbag at the first one!)
Provided information of further properties matching our requirements.
Responsed quickly and efficiently after we made an offer and continued to help afterwards with further viewing of the chosen property.
Generally very friendlly and helpful.