Oct 25,2012
Oct 25,2012
3 people found
this helpful

Waited an hour for agent to meet outside property in Cardiff Bay. My viewing was booked for 12:30pm. They didn\'t turn up. Apparently some form of miscommunication, despite confirming my 12:30 appointment. I asked to speak to the manager, who was supposedly busy and was informed that the Manager would call me back straight away. I\'ve been waiting 7 hours for him to call back. No apology given after spending lots of money on train fare as I am not a resident in the Bay area.

Awful staff, awful customer service and no respect. What manager doesn\'t get back to a complaint?
What agent could do to change your mind?
Actually turn up to the viewing!!!!
Attached Files
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of Martin & Co office-208! To leave a new review of Martin & Co office-208, please click the link below !
Write a review for Martin & Co office-208

(optional) upload photographs,images,youtube video or .pdf files to support your review

Martin & Co

10 The Globe Centre Albany Road Cardiff
Cardiff County
CF24 3PE

02920 482250

Opening hours