Oct 25,2012
By: 'Anon'
Oct 25,2012
3 people found
this helpful

Waited an hour for agent to meet outside property in Cardiff Bay. My viewing was booked for 12:30pm. They didn\'t turn up. Apparently some form of miscommunication, despite confirming my 12:30 appointment. I asked to speak to the manager, who was supposedly busy and was informed that the Manager would call me back straight away. I\'ve been waiting 7 hours for him to call back. No apology given after spending lots of money on train fare as I am not a resident in the Bay area.

Awful staff, awful customer service and no respect. What manager doesn\'t get back to a complaint?
What agent could do to change your mind?
Actually turn up to the viewing!!!!
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Martin & Co

10 The Globe Centre Albany Road Cardiff
Cardiff County
CF24 3PE

02920 482250

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