At the onset, we found Giles very professional and relaxed in his manner- Our purchase was to be a straight forward one with no foreseeble problems. However, with complications from our lenders, things took three months longer than anticipated. It was a very frustrating time for everyone concerned, but Giles remained professional, calm, patient and reassuring throughout the whole process. I only wish we had used an agent like this when we were selling our property! I would have no hesitation in using Giles and the team in the future and will recommend him to friends and family.