“Encouraged into raising the asking price and ......”
1 Star Review
Jul 22,2019
By:
'Angela'
Jul 22,2019
Branch: London, 107 Shepherds Bush Road, Brook Green
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W14
Branch: London, 107 Shepherds Bush Road, Brook Green
Lettings (as a Tenant)
Postcode: W14
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Encouraged into raising the asking price and all for nothing. Bathtub broken for over 5 months, carpet falling apart. Shower not working for months at a time. Microwave breaking twice. Light circuit broken and strobing for months. Construction for months outside the window. FOUR AGENTS HELPING US DISAPPEARING ON EMAIL. And no concern for our well-being or help on compensation. Along with apparently no concern or haste for problems from landlord. The amount of times we have called and emailed about certain problems has been outrageous for a professional company.
It would help if our liaisons had literally just picked up the phone, forces the landlord to fix the problems, be honest with themselves that we deserve compensation, and if they didn't keep quitting or going MIA every couple of months.
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