Uxbridge, UB8
4.9/5, 549 reviews
97% recommended
90% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


“Fast, reliable service...”

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Jul 18,2019
Minithumbup
Scott Sharples
By: 'MH'
Jul 18,2019
0 people found
this helpful
Scot is very good in his work. It only Took him a day to find new tenants for us. Definitely will recommend him in future.
Comment on agent fees
Fees could be more competitive, Compared to some other agencies
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Opening Hours
Address

Cameron Estate Agents
195 High Street
Uxbridge
Middlesex
UB8 1LB
01895 252000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £195,000 £2,920,000
Lettings 94% 96% £450 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
195 3 256 5 30 1 34 3 20 2
Areas covered
  • UB8
  • UB10
  • UB7
  • UB5
  • WD3
  • HP10
  • UB3
  • HP11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS DPS TDS SAGEagent
Latest Properties
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Cameron Estate Agents Branches (view all )

“We've had a pleasant and smooth experience fi......”

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Aug 02,2020
Minithumbup
Scott Sharples
By: 'Megan'
Aug 02,2020
0 people found
this helpful
We've had a pleasant and smooth experience finding a home with Cameron Estate Agents. Scott has kept us informed along the way and setting up the tenancy has been very easy. Moving over from Northern Ireland to England, especially during the pandemic, has been made ...
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“The Cameron team are brilliant.! Throughout m......”

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Jul 22,2020
Minithumbup
Katie Robson
Scott Sharples
By: 'Manish Gordhan'
Jul 22,2020
0 people found
this helpful
The Cameron team are brilliant.! Throughout my search for tenants, they have been exemplary. Highly recommend Cameron team - Scott, Katie, Emma and Nicole are responsive and quickly help....
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“Scott, Katie and the team Excellent at Cameron Agents in Uxbridge......”

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Jul 21,2020
Minithumbup
Scott Sharples
Katie Robson
By: 'Euleta Abbott'
Jul 21,2020
0 people found
this helpful
Scott and Katie at Cameron Agents in Uxbridge and the team generally, have been consummate professionals, helpful and the process has been seamless with this agency from start to finish with my new rental, recently attained, despite it being a pandemic. Thank you very much ...
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“I have recently dealt with Katie at Cameron E......”

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Jul 09,2020
Minithumbup
Katie Robson
By: 'Ayla Hassan'
Jul 09,2020
0 people found
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I have recently dealt with Katie at Cameron Estates Uxbridge for rental properties. She has been very helpful and professional, what a great asset to the company. She is great at responding to emails and very quick to answer any questions I have had. I ...
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“Katie was very helpful and very responsive. F......”

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Jul 07,2020
Minithumbup
Katie Robson
By: 'hani marko'
Jul 07,2020
0 people found
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Katie was very helpful and very responsive. Found me a great home. thank you again for your help. will use again....
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“Really Proactive and very Helpful team.Commu......”

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Jun 30,2020
Minithumbup
Scott Sharples
Katie Robson
By: 'seema'
Jun 30,2020
0 people found
this helpful
Really Proactive and very Helpful team. Communication has been great and really responsive in helping find tenants for my property. The team are always happy to help with any query that I have. Great 5 star service...
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“Scott was great. He always seemed to be avail......”

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Jun 27,2020
Minithumbup
Scott Sharples
By: 'Andrew Browning'
Jun 27,2020
1 people found
this helpful
Scott was great. He always seemed to be available. Fast responses always and no fluff. It was a smooth and swift experience renting in the UK for the first time....
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“Very quick turnaround and high level of profe......”

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Jun 23,2020
Minithumbup
Scott Sharples
By: 'L Rennie'
Jun 23,2020
0 people found
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Very quick turnaround and high level of professionalism. Scott kept me updated throughout the process and made the entire process stress and hassle free....
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“Very quick turnaround and high level of profe......”

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Jun 23,2020
Minithumbup
Scott Sharples
By: 'L Rennie'
Jun 23,2020
0 people found
this helpful
Very quick turnaround and high level of professionalism. Scott kept me updated throughout the process and made the entire process stress and hassle free....
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“I have been a landlord with Cameron for a cou......”

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Jun 22,2020
Minithumbup
Katie Robson
Scott Sharples
By: 'Krina'
Jun 22,2020
0 people found
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I have been a landlord with Cameron for a couple of years now and they have been great - Scott always keeps me updated, Kate always ensures I get my documents on time and Emma always ensures my property and funds are looked after. Would ...
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“Everything went smoothly, we also got an answ......”

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Jun 17,2020
Minithumbup
Scott Sharples
By: 'Liliana Pita'
Jun 17,2020
0 people found
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Everything went smoothly, we also got an answer from the landlord quickly and the communication between us and the agent was always good....
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“An excellent service throughout the entire pr......”

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Mar 31,2020
Minithumbup
Katie Robson
By: 'Russell Gilbey'
Mar 31,2020
0 people found
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An excellent service throughout the entire process. Cameron's kept me informed during a difficult time due to the Coronavirus lockdown. They were very professional and efficient - would definitely recommend them....
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“Outstanding Service, Thorough and Reliable Le......”

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Mar 19,2020
Minithumbup
Scott Sharples
Katie Robson
By: 'Manish Gordhan'
Mar 19,2020
0 people found
this helpful
Outstanding Service, Thorough and Reliable Lettings Team! The team actually care about helping tenants and landlords alike in meeting their requirements....
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“CAMERON ESTATE AGENTS-Highly Recommended...”

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Mar 15,2020
Minithumbup
Scott Sharples
By: 'William wing Li'
Mar 15,2020
0 people found
this helpful
Cameron Estate Agents in Uxbridge are very professional and competant agents. Every email and phone call we sent was replied and answered. This is important as a customer to know that you are not being forgotten. We cannot praise enough for Scott Sharples who handles ...
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“As a tennant who is moving to the UK from Eur......”

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Mar 15,2020
Minithumbup
Scott Sharples
By: 'Aurelia Lieb'
Mar 15,2020
0 people found
this helpful
As a tennant who is moving to the UK from Europe, Scott had his hands full with my difficult schedule as well as the many questions I had. He was able to help me and even offered a WhatsApp video tour of the flat, since ...
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“Cameron is professional and tidy. A bit infle......”

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Mar 13,2020
Minithumbup
Scott Sharples
By: 'Imran Mahmood Qureshi Hashmi'
Mar 13,2020
0 people found
this helpful
Cameron is professional and tidy. A bit inflexible in terms and lack cushion for bargaining. I would still deal with Cameron because they are systematic....
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“Very good service, communication was excellen......”

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Feb 27,2020
Minithumbup
Scott Sharples
By: 'Dil Jey'
Feb 27,2020
0 people found
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Very good service, communication was excellent we were informed all the time. Highly recommended Scott for all the property Lettings needs....
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“Really good agencyThey work very hard to mee......”

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Feb 27,2020
Minithumbup
Scott Sharples
By: 'Piriyanthi Jeyakumaran'
Feb 27,2020
0 people found
this helpful
Really good agency They work very hard to meet the tenants and the landlord’s need. I will recommend this agency to anyone if needed!...
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“Review of Cameron 's as an Estate agent...”

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Feb 25,2020
Minithumbup
Scott Sharples
By: 'David Broome'
Feb 25,2020
0 people found
this helpful
I have used Cameron 's Uxbridge branch twice in the past 6 months for two different property transactions ; one was sale of unencumbered land , the other was to commence a rental offering for the first time . I found Cameron 's staff on both occasions to offer ...
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“Excellent service, really patient and great c......”

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Feb 19,2020
Minithumbup
Katie Robson
By: 'Kashyap Patwa'
Feb 19,2020
0 people found
this helpful
Excellent service, really patient and great communication. Keep up the amazing work. Looking forward to be associated in the future as well....
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“Very friendly, accessible and responsive. We ......”

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Feb 17,2020
Minithumbup
Katie Robson
By: 'Laura Scoles'
Feb 17,2020
0 people found
this helpful
Very friendly, accessible and responsive. We didn’t have a parking permit or a second set of keys when we moved in - once we highlighted this to Katie, she rectified it almost instantaneously....
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“As the international student I was confused t......”

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Feb 06,2020
Minithumbup
Scott Sharples
By: 'Shokhpur Gulturaev'
Feb 06,2020
0 people found
this helpful
As the international student I was confused to some extent on accommodation issues. To my luck, I came across with the Cameron real estate agency in Uxbridge. Professionalism, and understanding the customer needs are their especially Scott Sharples's features....
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“I have really good experience with Cameron, a......”

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Dec 17,2019
Minithumbup
Scott Sharples
By: 'ebolan01@amgen.com'
Dec 17,2019
0 people found
this helpful
I have really good experience with Cameron, and specifically Scott Sharples. He was very responsive from day 1, and we could manage to collaborate very well virtually (over email), since I travel a lot and I cannot make myself present in town. I found some deficiencies ...
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“Ketan has been managing my portfolio for a co......”

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Dec 13,2019
Minithumbup
Ketan Tailor
By: 'shafiq ahmed'
Dec 13,2019
0 people found
this helpful
Ketan has been managing my portfolio for a couple of years and in doing so, had always maintained a high degree of professionalism and understanding of both mine and my tenants needs. The prompt feedback and communication has resulted in fast and effective solutions whenever ...
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“Very pleased with the service I received , Ma......”

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Dec 09,2019
Minithumbup
Matthew Barseghian
By: 'Michelle hughes'
Dec 09,2019
0 people found
this helpful
Very pleased with the service I received , Matthew always kept me informed of the progress and the whole experience was stress free and dealt with in a professional manner ....
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Staff picture Scott Sharples
(210)
Staff picture Clive Edwards
(11)
Staff picture Katie Robson
(71)
Staff picture Matthew Barseghian
(12)
Staff picture Cerys Parfitt
(0)
Staff picture Lily Meredith
(0)

Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

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Cameron Estate Agents

Branch - Uxbridge, UB8