“Useless and let down...”
1 Star Review
Jul 15,2019
By:
'Gary'
Jul 15,2019
Branch: Derby, 11-12 Cornmarket
Services: Lettings (as a Tenant)
Rent PCM: £510
Would you recommend?: No
Postcode: DE21
Branch: Derby, 11-12 Cornmarket
Lettings (as a Tenant)
Rent PCM: £510
Postcode: DE21
16
people found
this helpful
I had my window smashed. Called emergency line as it was early hours of the morning. Got told someone would come out shortly. No-one came. Then they came the following day, they taped my window for a short term resolution. I got told someone will repair it friday. Friday came, i got told they was going to be here for 3pm, no-one came. I called back and spoke to a lady called manni. Ive never spoke to anyone with such low levels of customer service. Their was no empathy. It was a conversation of, i was wrong and leaders were right. All i asked for is clarity as been let down several times before and she literally was laughing at me at one point on the phone call. I’ve gave up chasing it now. Its now Monday and looks like no-one is still coming so whats the point... if i didnt have a good landlord, i would of moved from leaders a long time ago.
16
people found
this helpful
Was this helpful?
Yes