Uxbridge, UB8
4.9/5, 559 reviews
97% recommended
91% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
Estate Agents London | Cameron Group

“Katie from Cameron's Letting Team was so help......”

Share on :
Jul 13,2019
Minithumbup
Katie Robson MARLA MNAEA
By: 'Nisha Narwal'
Jul 13,2019
0 people found
this helpful
Katie from Cameron's Letting Team was so helpful in finding a tenant for my flat. She was efficient in replying to emails and easy to talk to on the telephone. Less hassle and a good outcome! I am happy with the tenants Cameron's Estate Agents found for me and I look forward to liaising with them in the future.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Cameron Estate Agents
195 High Street
Uxbridge
Middlesex
UB8 1LB
01895 252000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 100% £195,000 £2,920,000
Lettings 94% 96% £450 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
200 3 257 6 31 1 35 3 22 2
Areas covered
  • UB8
  • UB10
  • UB7
  • UB5
  • WD3
  • HP10
  • UB3
  • HP11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS DPS TDS SAGEagent
Latest Properties
Images & Videos
Cameron Estate Agents Branches (view all )

“Had a very disappointing first experience....”

Share on :
Sep 22,2020
Minithumbdown
By: 'Uzair'
Sep 22,2020
0 people found
this helpful
Had a very bad first experience with the agents, never before have I had these issues. We didn't see or hear about signing our contract until about 3 days before we were meant to get our keys. After finally receiving our keys, we had no information ...
read full review
Was this helpful? Yes

“I was referred to Cameron Estate Agents by a ......”

Share on :
Sep 21,2020
Minithumbup
By: 'Fran Barker'
Sep 21,2020
0 people found
this helpful
I was referred to Cameron Estate Agents by a friend, glad she did! I found my agent, Ryan Anderson, very knowledge, honest and fast to respond. I've met quit a few agents from various companies and can really vouch for Cameron EA. Not a question ...
read full review
Was this helpful? Yes

“Great service, very responsive to queries, go......”

Share on :
Sep 16,2020
Minithumbup
Scott Sharples
By: 'Amit Shah'
Sep 16,2020
0 people found
this helpful
Great service, very responsive to queries, good to work with. Found us a new tenant very quickly at a competitive rent value...
read full review
Was this helpful? Yes

“5 star service by Camerons...”

Share on :
Sep 16,2020
Minithumbup
Charlotte Hood
By: 'Ms. Janet Lyddon'
Sep 16,2020
0 people found
this helpful
I would like to thank Clive Edwards, Charlotte Hood and all the team so much for all the time patience and perseverance they took to achieve an exchange date on my property. I’m amazed by the professionalism and handling of the sale over such ...
read full review
Was this helpful? Yes

“Highly recommended...”

Share on :
Sep 11,2020
Minithumbup
Scott Sharples
By: 'Chai Everett'
Sep 11,2020
0 people found
this helpful
Letting and property management departments are prompt in responding to my queries. At this difficult pandemic time, the staff are still working very efficiently and I like to say thank you....
read full review
Was this helpful? Yes

“Great Service...”

Share on :
Sep 08,2020
Minithumbup
Scott Sharples
By: 'HB'
Sep 08,2020
0 people found
this helpful
I have used Camerons for many years to rent out an investment property. They have always been professional, prompt and provides a great service....
read full review
Was this helpful? Yes

“My experience with Cameron Estate Agents, so......”

Share on :
Aug 28,2020
Minithumbup
Scott Sharples
By: 'Lilyana Kyuchukova'
Aug 28,2020
0 people found
this helpful
My experience with Cameron Estate Agents, so far, has been flawless. I wouldn't hesitate to recommend them and Scott in particular, as he was very helpful....
read full review
Was this helpful? Yes

“I have dealt with Scott Sharples at Cameron with two ......”

Share on :
Aug 26,2020
Minithumbup
Scott Sharples
Michelle Mellars MARLA
By: 'William wing Li'
Aug 26,2020
0 people found
this helpful
I have dealt with Scott Sharples at Cameron with two of our properties for renting and have been satisfied so far! They are very accommodating and have good customer service. Their flexible and professional approach is appreciated and have always with swift response. A good ...
read full review
Was this helpful? Yes

“I always get great friendly service from the ......”

Share on :
Aug 22,2020
Minithumbup
Scott Sharples
By: 'Ian Carter'
Aug 22,2020
0 people found
this helpful
I always get great friendly service from the rental team at Camerons - The speed of finding new tenants is much appreciated....
read full review
Was this helpful? Yes

“It has been a very good experience to work wi......”

Share on :
Aug 14,2020
Minithumbup
Scott Sharples
By: 'RAJIV KHANNA'
Aug 14,2020
0 people found
this helpful
It has been a very good experience to work with Cameron Estate agent. The staff is very kind and professional...
read full review
Was this helpful? Yes

“The Cameron team are brilliant.! Throughout m......”

Share on :
Jul 22,2020
Minithumbup
Katie Robson MARLA MNAEA
Scott Sharples
By: 'Manish Gordhan'
Jul 22,2020
0 people found
this helpful
The Cameron team are brilliant.! Throughout my search for tenants, they have been exemplary. Highly recommend Cameron team - Scott, Katie, Emma and Nicole are responsive and quickly help....
read full review
Was this helpful? Yes

“Katie was very helpful and very responsive. F......”

Share on :
Jul 07,2020
Minithumbup
Katie Robson MARLA MNAEA
By: 'hani marko'
Jul 07,2020
0 people found
this helpful
Katie was very helpful and very responsive. Found me a great home. thank you again for your help. will use again....
read full review
Was this helpful? Yes

“Scott was great. He always seemed to be avail......”

Share on :
Jun 27,2020
Minithumbup
Scott Sharples
By: 'Andrew Browning'
Jun 27,2020
1 people found
this helpful
Scott was great. He always seemed to be available. Fast responses always and no fluff. It was a smooth and swift experience renting in the UK for the first time....
read full review
Was this helpful? Yes

“Very quick turnaround and high level of profe......”

Share on :
Jun 23,2020
Minithumbup
Scott Sharples
By: 'L Rennie'
Jun 23,2020
0 people found
this helpful
Very quick turnaround and high level of professionalism. Scott kept me updated throughout the process and made the entire process stress and hassle free....
read full review
Was this helpful? Yes

“Very quick turnaround and high level of profe......”

Share on :
Jun 23,2020
Minithumbup
Scott Sharples
By: 'L Rennie'
Jun 23,2020
0 people found
this helpful
Very quick turnaround and high level of professionalism. Scott kept me updated throughout the process and made the entire process stress and hassle free....
read full review
Was this helpful? Yes

“I have been a landlord with Cameron for a cou......”

Share on :
Jun 22,2020
Minithumbup
Katie Robson MARLA MNAEA
Scott Sharples
By: 'Krina'
Jun 22,2020
0 people found
this helpful
I have been a landlord with Cameron for a couple of years now and they have been great - Scott always keeps me updated, Kate always ensures I get my documents on time and Emma always ensures my property and funds are looked after. Would ...
read full review
Was this helpful? Yes

“Everything went smoothly, we also got an answ......”

Share on :
Jun 17,2020
Minithumbup
Scott Sharples
By: 'Liliana Pita'
Jun 17,2020
0 people found
this helpful
Everything went smoothly, we also got an answer from the landlord quickly and the communication between us and the agent was always good....
read full review
Was this helpful? Yes

“An excellent service throughout the entire pr......”

Share on :
Mar 31,2020
Minithumbup
Katie Robson MARLA MNAEA
By: 'Russell Gilbey'
Mar 31,2020
0 people found
this helpful
An excellent service throughout the entire process. Cameron's kept me informed during a difficult time due to the Coronavirus lockdown. They were very professional and efficient - would definitely recommend them....
read full review
Was this helpful? Yes

“Outstanding Service, Thorough and Reliable Le......”

Share on :
Mar 19,2020
Minithumbup
Scott Sharples
Katie Robson MARLA MNAEA
By: 'Manish Gordhan'
Mar 19,2020
0 people found
this helpful
Outstanding Service, Thorough and Reliable Lettings Team! The team actually care about helping tenants and landlords alike in meeting their requirements....
read full review
Was this helpful? Yes

“CAMERON ESTATE AGENTS-Highly Recommended...”

Share on :
Mar 15,2020
Minithumbup
Scott Sharples
By: 'William wing Li'
Mar 15,2020
0 people found
this helpful
Cameron Estate Agents in Uxbridge are very professional and competant agents. Every email and phone call we sent was replied and answered. This is important as a customer to know that you are not being forgotten. We cannot praise enough for Scott Sharples who handles ...
read full review
Was this helpful? Yes

“As a tennant who is moving to the UK from Eur......”

Share on :
Mar 15,2020
Minithumbup
Scott Sharples
By: 'Aurelia Lieb'
Mar 15,2020
0 people found
this helpful
As a tennant who is moving to the UK from Europe, Scott had his hands full with my difficult schedule as well as the many questions I had. He was able to help me and even offered a WhatsApp video tour of the flat, since ...
read full review
Was this helpful? Yes

“Cameron is professional and tidy. A bit infle......”

Share on :
Mar 13,2020
Minithumbup
Scott Sharples
By: 'Imran Mahmood Qureshi Hashmi'
Mar 13,2020
0 people found
this helpful
Cameron is professional and tidy. A bit inflexible in terms and lack cushion for bargaining. I would still deal with Cameron because they are systematic....
read full review
Was this helpful? Yes

“Very good service, communication was excellen......”

Share on :
Feb 27,2020
Minithumbup
Scott Sharples
By: 'Dil Jey'
Feb 27,2020
0 people found
this helpful
Very good service, communication was excellent we were informed all the time. Highly recommended Scott for all the property Lettings needs....
read full review
Was this helpful? Yes

“Really good agencyThey work very hard to mee......”

Share on :
Feb 27,2020
Minithumbup
Scott Sharples
By: 'Piriyanthi Jeyakumaran'
Feb 27,2020
0 people found
this helpful
Really good agency They work very hard to meet the tenants and the landlord’s need. I will recommend this agency to anyone if needed!...
read full review
Was this helpful? Yes

“Review of Cameron 's as an Estate agent...”

Share on :
Feb 25,2020
Minithumbup
Scott Sharples
By: 'David Broome'
Feb 25,2020
0 people found
this helpful
I have used Cameron 's Uxbridge branch twice in the past 6 months for two different property transactions ; one was sale of unencumbered land , the other was to commence a rental offering for the first time . I found Cameron 's staff on both occasions to offer ...
read full review
Was this helpful? Yes
Staff picture Scott Sharples
(217)
Staff picture Clive Edwards MNAEA
(11)
Staff picture Katie Robson MARLA MNAEA
(73)
Staff picture Michelle Mellars MARLA
(28)
Staff picture Charlotte Hood
(1)
Staff picture Lily Meredith
(0)

Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

As Seen On

Get in touch with

Cameron Estate Agents

Branch - Uxbridge, UB8