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Oct 24,2012
By: 'angeredinrusholme'
Oct 24,2012
1 people found
this helpful
The letting agents will go out of their way to do nothing. he regularly ignores phone calls and emails alerting to problems and on the one occasion he has visited the house he couldn\'t get away sooner (presumably because if he\'d stuck around he might have had us bring up the numerous problems with the house).

when we arrived on day 1 the house was genuinely filthy with mould throughout the house and dirt all over the floors. the kitchen had fittings that... didn\'t fit. one of the doors didn\'t lock, one of the windows doesn\'t close properly, there is a rodent problem we asked him directly about and he denied its existence, there is a thin and dreadful paint job over the walls clearly hiding mould and the letting agent has ignored all protestations of these problems.

equally, he promised he would amend the contract and did not. to put it frankly the south Manchester flat agency seems to be run by one very lazy man
What agent could do to change your mind?
if he would even have the decency to respond and check in with us at any point since we moved in he would be ok. as it is 2/10
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Was this helpful? Yes
By: other side of the story
Apr 05, 2013
5 bedroom student house, 2 cleaners worked most of the day on your move in despite us telling you (and displaying in highlighted wording in your tenancy agreement) that if you took keys during the early part of the "half rent" period this cleaning may not be possible. In fact your group insisted on moving in only a few hours after the previous tenants left. You then turned up weeks after your friends had moved in and complained the house was dirty. (Your friends arrived while cleaners were working). It was us who asked for the meeting you refer to, in order to obtain application information from 2 of your group who had failed to fill the forms in properly. Despite us confirming and double confirming this appointment you did not keep it.
You complain of mice, but you have thrown fruit and vegetables in to the rear yard. We have photographs of this from our most recent inspection.

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South Manchester Flat Agency

424 Barlow Moor Road Chorlton Chorlton, Manchester
Greater Manchester
M21 8AD

0161 881 3028

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