Universal Square, Manchester, M12
4.7/5, 1987 reviews
94% recommended
89% sales valuation accuracy
90% sales fee satisfaction
Springbok Estate Agents in Manchester

“Kevin...”

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Jul 09,2019
Minithumbup
Kevin
By: 'Karen Gascoigne'
Jul 09,2019
0 people found
this helpful
Kevin was friendly, helpful and kept me informed on what was happening, with regular phone calls and messages, I felt he did his best getting a variety of people interested in my property. sometimes it was difficult to get through to someone who knew the circumstances if Kevin wasn't available.
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 90% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
56 3 5 1 928 40 837 25 46 46
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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“Very helpful and always kept us updated. Even......”

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Dec 09,2019
Minithumbup
By: 'Paul Parris'
Dec 09,2019
0 people found
this helpful
Very helpful and always kept us updated. Even if I left a message Megan she would always return my calls. The whole process has been very smooth so far...
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“Thankyou!...”

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Dec 09,2019
Minithumbup
By: 'Kane'
Dec 09,2019
0 people found
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Brilliant customer service, I appreciate the quick responses to queries and on going support through the sales process. I would happily recommend and thank you for all your help so far....
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“Megan Calvert was polite, extremely helpful, ......”

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Dec 06,2019
Minithumbup
By: 'Abbas Azam'
Dec 06,2019
0 people found
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Megan Calvert was polite, extremely helpful, patient and informative - she provided an overall excellent experience. I would be happy to recommend using Springbok to others....
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“Good service from Kyle keeping me informed at......”

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Dec 04,2019
Minithumbup
By: 'John Ensell'
Dec 04,2019
0 people found
this helpful
Good service from Kyle keeping me informed at all times . Services offered were very good and always returned messages very promptly...
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By: Springbok Customer Service Team
Dec 05, 2019
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Dear John Thank you for taking the time to feedback to us. Your feedback has been passed to Kyle and his manager. Best wishes Springbok Customer Service Team ...

“Very quick service and really helpful from th......”

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Dec 04,2019
Minithumbup
By: 'Christopher Greenwood'
Dec 04,2019
0 people found
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Very quick service and really helpful from the very start .from the first call out to check the house and the photos and write up to show the property off has been amazing...
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By: Springbok Customer Services
Dec 05, 2019
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Dear Chris thank you for your message it's great to have such a good review from a vendor, best wishes, Springbok Properties team. ...

“Fantastic service ....”

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Dec 04,2019
Minithumbup
By: 'Fiona Chambers'
Dec 04,2019
0 people found
this helpful
Fantastic service so far Junaid has been brilliant keeping me informed through viewings to offers .got more people through the door in 1 month than I had in 3 months with old estate agents.changed to springbok as I wanted to sell quick as deal was already ...
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By: Springbok Customer Services
Dec 05, 2019
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Dear Fiona thank you for your excellent review, we are so pleased you had such a good experience and we could get you moving quickly. All the best, the Springbok Team ...

“Really efficient customer service. Lots of cu......”

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Dec 03,2019
Minithumbup
By: 'Leigh elliott'
Dec 03,2019
0 people found
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Really efficient customer service. Lots of customers in a short space of time. Achieved a successful sale in a short space of time....
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By: Springbok Customer Services
Dec 05, 2019
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Dear Leigh thank you for your message we are so pleased that we could help you out and find a byuer so quickly. All the best, the Springbok Properties team ...

“Very lovely and approachable lady very well m......”

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Dec 03,2019
Minithumbup
By: 'Janice parker'
Dec 03,2019
0 people found
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Very lovely and approachable lady very well mannerd and helpful gave me peace of mind Vicky is very highly recommended thanks janice...
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By: Springbok Customer Services
Dec 05, 2019
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Dear Janice, thank you for such a great review, Vicky is pleased she could help you sell your property. All the best, the Springbok Properties team. ...

“Thank you Megan for great service, for always......”

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Dec 02,2019
Minithumbup
By: 'MR DAVID J ASHDOWN'
Dec 02,2019
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Thank you Megan for great service, for always being so positive, and for answering the phone so quickly and efficiently....
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By: Springbok Customer Services
Dec 05, 2019
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Dear David, your review is greatly appreciated, Megan was more than happy to help you with your purchase, all the best the Springbok Properties team. ...

“Kyle Williams was a great help to us, He was ......”

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Dec 02,2019
Minithumbup
By: 'Jemma Parkins'
Dec 02,2019
0 people found
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Kyle Williams was a great help to us, He was helpful, quick With responses And always available to answer any questions....
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“Very pleased with the service...”

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Dec 01,2019
Minithumbup
Rebekah
By: 'Emily Newbold'
Dec 01,2019
0 people found
this helpful
Very pleased with the service as first time buyers we had a lot of questions and the staff were so helpful and understanding. Always quick at answering the phone and very quick responses each time....
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“Just under 3 months from 1st contact to handi......”

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Nov 30,2019
Minithumbup
Natalie
By: 'Mark West'
Nov 30,2019
0 people found
this helpful
Just under 3 months from 1st contact to handing over the keys to the buyer, that says how good Springbok are, and how efficient NATALIE was. What it doesn't tell you is that every unanswered call was returned in very short time, every question answered and ...
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“So far so good. Helpful and always call you b......”

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Nov 30,2019
Minithumbup
By: 'Victoria lowry'
Nov 30,2019
0 people found
this helpful
So far so good. Helpful and always call you back when they say they will. We have not exchanged or completed yet but so far the process has been smooth....
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“Kiran&Springbok have been AMAZING...”

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Nov 30,2019
Minithumbup
Kiran
By: 'Connor'
Nov 30,2019
0 people found
this helpful
Kiran has been extremely helpful and his advice has helped me purchase my dream house, I highly recommended any First Time Buyers to purchase through Springbok Properties....
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“Highly recommended...”

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Nov 29,2019
Minithumbup
Kiran
By: 'Neil Rose and antoinette Rose'
Nov 29,2019
0 people found
this helpful
Had a few little issues at the beginning, like the advert not showing correct address or local But rectified straight away. Staff friendly and helpful, and gave me updates very frequently. Very impressed...
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“Excellent service from a buyers point of view......”

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Nov 29,2019
Minithumbup
By: 'Shirelle quinn'
Nov 29,2019
0 people found
this helpful
Excellent service from a buyers point of view , dealt with Junaid Khan at springbok and what a lovely, friendly helpful man he was , all agents should take a leaf out of his book , thanks again Jay ....
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“A pleasant experience so far with Springbok. ......”

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Nov 28,2019
Minithumbup
By: 'Gabriel Liviu Laptuca'
Nov 28,2019
0 people found
this helpful
A pleasant experience so far with Springbok. We have now started the process after having our offer accepted. It was great to be able to arrange the viewings on Sunday morning. That really helped. Thank you!...
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“Very happy with service and quick response Vi......”

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Nov 28,2019
Minithumbup
By: 'Mark Knott'
Nov 28,2019
0 people found
this helpful
Very happy with service and quick response Victoria Coffey was very professional and answered all my questions confidently. Would use again....
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“Kyle Williams Was very helpful, as I didn't ......”

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Nov 28,2019
Minithumbup
By: 'Debbie Bristow'
Nov 28,2019
0 people found
this helpful
Kyle Williams Was very helpful, as I didn't really understand what I was doing, he was very helpful, always emailed and called me when things were moving, so thank you Kyle ;) Kind regard Debbie.)...
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“This team of people selling my house excellen......”

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Nov 27,2019
Minithumbup
Ahmed
Natalie
By: 'Debbie Maskery'
Nov 27,2019
0 people found
this helpful
This team of people selling my house excellent cannot fault you all you are fantastic team I can't thank you enough for all your support...
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“Excellent service very prompt with contact. M......”

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Nov 27,2019
Minithumbup
By: 'Julie wright'
Nov 27,2019
0 people found
this helpful
Excellent service very prompt with contact. Made very easy for me. Website easy to use, and help to navigate the simple to others by Kyle, a man with patience with us not so E mail savvy!! 😃...
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“Fantastic service and excellent response time......”

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Nov 27,2019
Minithumbup
By: 'Elizabeth Thomas'
Nov 27,2019
0 people found
this helpful
Fantastic service and excellent response time. Made the progress quick and easy. Gave great advise. Extremely pleased with the service...
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“Kevin Williams been great with everything. He......”

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Nov 27,2019
Minithumbup
By: 'Mr Wilson'
Nov 27,2019
0 people found
this helpful
Kevin Williams been great with everything. He gets back to me quickly and is always very friendly and helpful. Would recommend people to use him to sell their property...
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“Up to now we have dealt with Kevin Williams w......”

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Nov 27,2019
Minithumbup
By: 'Michelle'
Nov 27,2019
0 people found
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Up to now we have dealt with Kevin Williams who has been brilliant, very responsive and nothing is too much trouble...
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“Kyle Williams, who is an agent for Sringbok p......”

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Nov 27,2019
Minithumbup
By: 'Valerie Wrigley'
Nov 27,2019
0 people found
this helpful
Kyle Williams, who is an agent for Sringbok property’s, was a very polite helpful young man., who addressed my concerns answered my questions and query’s promptly and I would recommend this individual in the future....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

Awards won by Springbok Properties, Manchester M12 6JH


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Springbok Properties

Branch - Universal Square, Manchester, M12