NEVER MORE! I\'m sure my story about great and friendly customer service provided by Foxtons only until the moment we paid deposit is very common! Anything beyond that is disappointing, shocking,sad. Our experience with Foxtons was about promises before we moved in and lies afterwards. Not only we had to pick up apartment keys ourselves and nobody would wait for us to do the handover.We were promised extra storage room to be for our use during tenancy but turned out to be that it was never Landlord\'s intention!
The investigation and follow up of a Branch Manager was tearfull! And their respons?-They never promised such a thing to us! What ever request I had and contacted Foxtons, left hand had no clue what right hand was doing-how we say. Impolite, rude, unprofessional!
During the 2 months tenancy there were viewers coming over, not a problem with that, but we would get a notice from Foxtons 2 hours prior arrival, I MEAN HAVE SOME RESPECT OF A PRIVACY! I wonder how one can be proud to do such a job, if I worked the same way and had this kind of attitude I would be fired but I guess that\'s this agency\'s profile. So keep it up guys at least we have something to write about! NEVER MORE