“We received excellent service right from the initial telephone call ......”
5 Star Review
Jul 08,2019
By:
'Roland'
Jul 08,2019
Branch: Newmarket, Meldreth House, Wellington Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CB8
Branch: Newmarket, Meldreth House, Wellington Street
Sales (as a Buyer)
Postcode: CB8
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We received excellent service right from the initial telephone call to the office when Hannah answered the phone in a prompt and friendly manner and was able to answer our initial queries and arrange for someone to call us back. We were called back promptly and a viewing was arrange that day. The agent, Patricia, was at the property waiting for us with the keys, had good knowledge of the property and showed us round. We submitted an offer for the full asking price which was accepted the same day and the memorandum of sale was produced & posted quickly which was complete and with no errors.
Patricia continued to provide excellent service during the entire process. She always acted in a straightforward way, displayed good knowledge of the property and conveyancing process and regularly monitored progress with the sale. We kept in regular contact and Patricia always knew the stage reached. What really sets her apart is her ability to anticipate queries or problems and deal with them promptly and professionally.
Would highly recommend Patricia and Hannah and would be very happy to purchase a property through William H Brown again
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