67% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jul 03,2019
Jul 03,2019
0
people found
this helpful
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Kelly Baldwin has simply restored my faith in property management from a tenants perspective. She was professional, diligent and expedited the repairs as necessary whilst keeping great communication throughout.
Many thanks Kelly.
Many thanks Kelly.
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Latest Reviews
1st Jul 2023
reviewed by 'Joanna'
23rd Nov 2020
reviewed by 'Danny'
26th Sep 2020
reviewed by 'Stephanie'
22nd Jun 2020
reviewed by 'Oksana'
28th May 2019
reviewed by 'ML'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 100% | £270,000 | £270,000 |
| Lettings | 100% | 99% | £975 | £1,775 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 6 | 1 | 1 | 1 | 0 | 0 | 0 | 1 |
Areas covered
- TW1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Jul 01,2023
Jul 01,2023
0
people found
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Avoid Twickenham Snellers at all costs. We’re currently going through an end of tenancy dispute after only renting for 3 months. We had to end the tenancy early due to mould in the bedroom which was making us ill. We had spent a month sleeping ...
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Nov 23,2020
Nov 23,2020
0
people found
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My move during the lockdown were smooth, fast and professional. I moved in my flat within 2 weeks time. From viewing confirmation until physical moving in. Mr Kieron were helpful throughout all process. Excellent service and great communication.
Thank you so much....
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Jan 28, 2021
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Dear Danny, Thank you for taking the time to leave us a five star review and wish you all the best in your new home. Kind regards, Sarah Tranter ...
Sep 26,2020
Sep 26,2020
4
people found
this helpful
this helpful
Would give 0 stars if I could. We tried to sell our property with them and it was a nightmare from start to finish. Before we decided to go with them they said they had rung around their list of buyers and lots had said they ...
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Jun 22,2020
Jun 22,2020
0
people found
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Tilly Brown.she such a professional she tried to helping us she can.she friendly,warm person.I recommend and as it will be necessary I will be back to you again....
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Jun 22, 2020
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I am recommended ...
Jul 03,2019
Jul 03,2019
0
people found
this helpful
this helpful
Kelly Baldwin has simply restored my faith in property management from a tenants perspective. She was professional, diligent and expedited the repairs as necessary whilst keeping great communication throughout.
Many thanks Kelly....
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May 28,2019
May 28,2019
0
people found
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Anna has been the property manager for the flat I am letting in Twickenham through Snellers. She was a huge support at the start of the tenancy and I have absolute confidence in her ability to manage the letting without any intervention by me....
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Comment on agent fees
Very fair I believe.
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May 23,2019
May 23,2019
0
people found
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Have had the pleasure of dealing with Charlotte during the rental of my flat. Always so friendly helpful and professional. She really is a huge asset to Snellers ! Thank you for all your assistance !...
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Comment on agent fees
Good
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May 17,2019
May 17,2019
0
people found
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I've been a tenant with Snellers for nearly two years now, and they've always been really helpful and attentive when it comes to sorting out any issues with my flat. Charlotte Nugent has been instrumental in getting a bit of work done on it recently, ...
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Jan 22,2019
Jan 22,2019
0
people found
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Jamie and Pal were fantastic in finding me a buyer within days of going on the market. Impeccable service, such friendly staff and great advice. Can't thank you all enough!...
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Nov 15,2018
Nov 15,2018
0
people found
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Awesome service and delighted the renters and owners as we closed this deal. Truly professional and great communicator. Thank you...
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Aug 31,2018
Aug 31,2018
3
people found
this helpful
this helpful
Snellers are one of a handful of estate agents who continue to advertise properties as being for sale when in fact they have gone 'under offer'. This advertising under false pretences wastes people's time and such a flagrant misselling of goods suggests just how low ...
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Mar 24,2018
Mar 24,2018
0
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Superb service from the lettings team, principally Richard and Kieron (and Charlotte) and a SIX-star property management by Anna Harrison. Our property is in safe hands - any issues have been resolved efficiently and cost effectively....
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Comment on agent fees
Fair
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Mar 27, 2018
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Dear Andy,
I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future.
Kind regards
Asma Customer Relations Manager ...
Jan 25,2018
Jan 25,2018
0
people found
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We've been renting trough Snellers for the last five years and find it both professional and friendly.
Anna Harrison was really helpful and patient with the matters that needed needed to be addressed. We are truely grateful to her....
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Feb 14, 2018
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Dear Eszter,
I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us.
I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future.
Kind regards,
Asma Customer Relations Manager ...
Jun 07,2017
Jun 07,2017
0
people found
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Snellers property management service is both professional and friendly. Nothing is too much trouble. I would be happy to recommend the management service to all local landlords....
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Jun 08, 2017
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Dear Frank,
We are delighted to read that our Twickenham Office achieved our aim of delivering a five star service.
Thank you for taking the time to leave your review. We wish you all the best for the future.
Kind regards,
Asma Chughtai Customer Relations Manager ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:47 AM 28/09/2021 by Robin Philpot
