“PLEASE READ! I will try to post this in here as they took ......”
1 Star Review
Jul 03,2019
By:
'Julia'
Jul 03,2019
Branch: Reading, 50 London Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG30
Branch: Reading, 50 London Street
Lettings (as a Tenant)
Postcode: RG30
1
people found
this helpful
I will try to post this in here as they took down my review from Google!
Oh, I was so looking forward to writing this message.... well well, Jon Rosi = nice'ish small company at first sight... gosh!!! don't get fooled by this rude, incapable, unprofessional bunch of people!
I highly recommend everyone reading their reviews before renting anything from them as I haven't and now everything makes sense.... well, lesson learned!!
About the reviews bit: it's so funny how their 'ADMIN' or maybe the actual OWNER replies directly to all of the BAD reviews and always with a silly excuse, there's always something that will get explained in such a way so it's never their fault. The most common reply I saw for the 1-2 star reviews is: However when we enter your name into our system you are not recognized as being one of our tenants...etc etc. --> I bet she has this script prepared and just copy-paste it there every day.
One time I called in ''with an urgent matter'' and after a few minutes debating with a very rude lady she hangs up on me two times. Of course, I have recorded all the phone calls with her as she did it TWICE!
They also have a massive problem when you request information to be sent in an email, they will just tell you: we don't need to email you this! .... literally on a rude tone, formulated like that.
If you wanted to rent from them, and now you are NOT...I can only say well done!
PS: For JR Management: Don't bother replying to this, I don't care reading your copy-paste comments.
PPS: I wonder how long it will take them to delete this review??? :D ;)
- By the way, not everyone has their actual name for their google account...... Just a little FYI for the lady who's checking their database. :))))))
PPPS: I wonder when they will deal with the maintenance report, I have emailed them about on Nov 30, 2017, but never got solved! Yes, 2017!!!!
PPPPS: They might charge you for 0.000001mm of dust at the end of your tenancy after your flat has been cleaned professionally! So glad I am no longer with them.
Peace
1
people found
this helpful
Was this helpful?
Yes