These guys are so unprofessional it is shocking.
They told us the vendor had accepted our offer and then tried to pressure us into using their mortgage provider services (illegal). We declined. They then kept the property on the market and advised the vendor to take a later offer, for the same amount because the second offer was using their services. They then made up a series of reasons that the other offer had been accepted all of which fell apart under further questioning. Absolute Cowboys!
They don\'t respond to emails, they lie about what is going on and the give you a hard sales pitch to use their services to increase their profit margin.
They are a perfect example of why estate agents have such an appalling reputation - I would stay as far away as possible