Universal Square, Manchester, M12
4.7/5, 2166 reviews
94% recommended
89% sales valuation accuracy
91% sales fee satisfaction
Springbok Estate Agents in Manchester

“I got a Very quick sale at my reserve price. ......”

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Jun 29,2019
Minithumbup
Junaid
By: 'Nagina Hussain'
Jun 29,2019
0 people found
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I got a Very quick sale at my reserve price. The staff were kind and helpful throughout the process and always kept me updated.
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 91% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
64 3 6 1 1005 48 913 30 48 48
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
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“Sale...”

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May 23,2020
Minithumbup
By: 'Mr S Matthews'
May 23,2020
0 people found
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Sold my flat through springbok,had the misfortune to start just has the country was put in lockdown,but kevin kept in touch and soon as the market reopened a sale was agreed within a week topman its bee a pleasure cheers kev...
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“Ben has been great with selling the property.......”

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May 22,2020
Minithumbup
Ben
By: 'Sophia Keene'
May 22,2020
0 people found
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Ben has been great with selling the property. Great communicator and has really helped in selling the property. This is the third estate agent I have been with and my house has been on the market for 10 months. With springbok it sold within two months (...
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“Ben Taylor very proactive in getting......”

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May 19,2020
Minithumbup
Ben
By: 'MY'
May 19,2020
0 people found
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Ben Taylor has been very proactive in getting the Sale over the board. He has been fantastic to deal with. Very active, reliable and knowledgeable about Real Estate....
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“Nice and easy...”

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May 18,2020
Minithumbup
Ben
By: 'John Underwood'
May 18,2020
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Really easy to deal with. Despite lockdown and the problems that caused my negotiator Ben handled everything and I'd feel comfortable using Sprinbok again....
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“Absolutely shocking service! Wish I could g......”

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May 12,2020
Minithumbdown
By: 'Fraser Hankin'
May 12,2020
0 people found
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Absolutely shocking service! Wish I could give zero starts as every individual I have had dealings with has been useless and as for the cost of this ridiculous isn't even the word I'd use, £6000 for what bad service and a slow sale, I have never ...
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“Review for Emma...”

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May 07,2020
Minithumbup
By: 'John Laird'
May 07,2020
0 people found
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Review for Emma. Emma was great to deal with. Always very professional and got right back to me when I called. Got the job done under a very difficult situation with COVID19. Thanks Emma....
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“Thank you for an excellent service,Vicky and......”

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Apr 29,2020
Minithumbup
By: 'Mihai Adrian Berea'
Apr 29,2020
0 people found
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Thank you for an excellent service,Vicky and Natalie! Great communication, kept me updated. Would definitely recommend and use again. Friendly and professional....
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“Positive experience...”

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Apr 29,2020
Minithumbup
Natalie
By: 'Chris Astley'
Apr 29,2020
0 people found
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Personable service and supported me to get the deal over the line due to solicitors not being able to communicate to each other. Thank you for your support Springboks!!...
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“We sold the house through kevin William's fro......”

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Apr 28,2020
Minithumbup
Kevin
By: 'Nikki Davis'
Apr 28,2020
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We sold the house through kevin William's from springbok . From start to finish kevin was first class and I would recommend springbok to everybody ....
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“Springbok Properties Manchester HIGHLY RECOMMEND...”

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Apr 12,2020
Minithumbup
Junaid
By: 'Anna Scott Parry'
Apr 12,2020
0 people found
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couldn't be happier with our experience with Springbok properties. We were buying property from Springbok and they made everything so easy and stress less!! Any question we had no matter how trivial was answered quickly and nothing was too much trouble. From the beginning with ...
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“Excellent from beginning to end. Sold our pro......”

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Apr 01,2020
Minithumbup
By: 'Janet Johnson'
Apr 01,2020
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Excellent from beginning to end. Sold our property within 3 weeks. Communication was second to none. Also used solicitor via Springbok who was also excellent....
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“Molly was amazing......”

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Mar 27,2020
Minithumbup
By: 'Jack Brindley'
Mar 27,2020
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All I can say is I hope you have Molly Helsby as your sales Progressor as she was amazing, went above and beyond to get me into my home, without her I would have been homeless, as an estate agent myself I didn’t expect ...
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“Excellent service...”

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Mar 27,2020
Minithumbup
Natalie
By: 'Kirsty Bishop'
Mar 27,2020
0 people found
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Would like to say a Massive Thank you to Natalie for everything she has done for me over the months. She has been amazing keeping me update with process of selling my property, she's guided me through everything and answered all my questions no matter ...
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“Excellent service from all the Springbok team......”

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Mar 25,2020
Minithumbup
By: 'Julia Newcastle'
Mar 25,2020
0 people found
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Excellent service from all the Springbok team, worked very hard to secure another buyer after a previous buyer strung us along, resulting in the loss of the property we wished to purchase....
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“The agent was informative and emailed me regu......”

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Mar 25,2020
Minithumbup
By: 'Keith'
Mar 25,2020
0 people found
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The agent was informative and emailed me regularly regarding appointments, comments from prospective buyers and offers to buy the property....
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“After an initial slow start viewings started ......”

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Mar 20,2020
Minithumbup
By: 'David Browne'
Mar 20,2020
0 people found
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After an initial slow start viewings started to trickle in and finally resulting in an offer being made but considerably lower than expected and not in the style that the companies glossy brochure indicated - so beware future clients! However the back office personnel were ...
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“Springbok offered an excellent customer servi......”

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Mar 19,2020
Minithumbup
Ben
By: 'Ani Ciobotaru'
Mar 19,2020
0 people found
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Springbok offered an excellent customer service throughout the process of buying a property, highly recommended. Ben Taylor was friendly, professional and quick to respond....
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“Vicky Coffey sale...”

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Mar 19,2020
Minithumbup
By: 'Amin Din'
Mar 19,2020
0 people found
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Very straight to the point, informative and easy to talk to. Vicky Coffey was great kept me updated and she was available to talk to whenever needed and kept me up to date. Thanks Vicky....
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“Kyle was amazing, whenever I called he was im......”

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Mar 19,2020
Minithumbup
By: 'hettie'
Mar 19,2020
0 people found
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Kyle was amazing, whenever I called he was immediately there to explain this process to me - and as a first time buyer this was incredibly supportive. Would recommend....
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“Dealt with Vicky Coffey when purchasing my fi......”

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Mar 19,2020
Minithumbup
By: 'Prinse'
Mar 19,2020
0 people found
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Dealt with Vicky Coffey when purchasing my first investment property. She was amazing thanks for all your help and advice...
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“Our agent Meghan has been absolutely amazing ......”

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Mar 19,2020
Minithumbup
By: 'Trudi Stott'
Mar 19,2020
0 people found
this helpful
Our agent Meghan has been absolutely amazing and has kept us informed about the progress of the sale of our house every step of the way. I would definitely recommend springbok to other people....
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“Cash loves speed...”

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Mar 18,2020
Minithumbup
Ryan
By: 'Carla Frampton'
Mar 18,2020
0 people found
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Professional and friendly service. Was impressed with the level of customer service and the speed at which we made the deal....
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“I would like to say how impressed I have been......”

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Mar 18,2020
Minithumbup
By: 'Gayle Simpkin'
Mar 18,2020
0 people found
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I would like to say how impressed I have been with the whole experience of using yourselves in the sale of my property, I have always been kept up to date with every stage of the process, every colleague I have spoken to have been ...
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“Really good experience , just sat back and th......”

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Mar 17,2020
Minithumbup
By: 'Janice mconnachie'
Mar 17,2020
0 people found
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Really good experience , just sat back and they did all the work for me highly recommend There services, Kevin Williams Was whom I dealt with and got us the deal we wanted ....
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“We purchased our first home ....”

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Mar 17,2020
Minithumbup
By: 'Casey Marsden'
Mar 17,2020
0 people found
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Excellent. My partner and I recently purchased our first home, with the help of a man named Kiran Thomson. Kiran went above and beyond expectations to ensure our home was perfect, we cannot thank him enough....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12