Hamilton Fox Estate Agents
London, E2
1/5, 4 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



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“I cannot even begin to describe into words how much ......”

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Nov 30,2009
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By: 'Angry_landlord'
Nov 30,2009
3 people found
this helpful
I cannot even begin to describe into words how much grief Hamilton Fox Hackney office has caused me in a year and a half.

Firstly, they took all their fees A YEAR IN ADVANCE out of the deposit by 'accident' contrary to the agreement, and after three months of trying to spread this over the year, I gave up on this matter as other things were more pressing as follows.

They were consistently late in paying the rents due into my account, up to 3 MONTHS in arrears, leaving me to service the mortgage myself for months at a go. I had to chase them up and call up the WHOLE time, which is no easy matter. Furthermore, the tenants would call to report problems (for e.g. leakage in the bathroom) and they took NO action whatsoever, which made the tenants angry.

They STILL owe me one month's rent, 5 months after the termination of the contract, and after hearing 'we'll get back to you' for 4 months, I turned up at their offices demanding a resolve, at which point they took two weeks to find the 'file' for the house!!

When I could not take it anymore, I had threatened to take legal action, to which a staff member said 'well, you can't sue me, but the company, so it's alright'.

Absolutely ridiculously farcical. Take this review as a warning, clearly having business problems with high staff turnover and incompetence, lack of controlled communications (I had to call up their accounts department when the branch managers said it's not their responsibility), complete disregard to customer satisfaction and appears to have cashflow problems, given such delayed remittence of rents.
Was this helpful? Yes
By: NPB
Jan 06, 2013
http://www.thefreelibrary.com/SUNDAY+MIRROR+INVESTIGATES%3A+The+estate+agent+con%3B+DODGY+DEALER+IS...-a0105598184

Read the article above before deciding whether to do business with these people.
By: Helpful
Jul 26, 2011
This company are now trading as Trading Places in South Woodford.

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Opening Hours
Address

Hamilton Fox Estate Agents
488 Bethnal Green Road Bethnal Green
Tower Hamlets,London
Greater London
E2 0EA
020 7729 8777, 020 7729 8877

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 3 0 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“This agency is fraudulent and does not pay the rental ......”

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Jun 06,2014
Minithumbdown
By: 'Landlord'
Jun 06,2014
0 people found
this helpful
This agency is fraudulent and does not pay the rental money on to its landlords, both David Osbourne and his son Michael are con men and I had to take them to court to try to retrieve rent paid by my tenants also they do ...
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“In short this company is useless and not at all ......”

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Apr 29,2013
Minithumbdown
By: 'Mike'
Apr 29,2013
1 people found
this helpful
In short this company is useless and not at all straight, would seriously avoid them. As a landlord they cheated me out of thousands of pounds and when made a complaint the owner tried to intimidate. The staff are also useless. It seems they have ...
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“Very bad service....”

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Jun 24,2010
Minithumbdown
By: 'Alex'
Jun 24,2010
1 people found
this helpful
Very bad service....
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“6 months with Hamilton Fox has been, by far, the worst ......”

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Mar 04,2010
Minithumbdown
By: 'guidogessa'
Mar 04,2010
1 people found
this helpful
6 months with Hamilton Fox has been, by far, the worst customer experience I had in this country since I came to London 10 years ago. Refer to other review for the kind of issues I went through. They are completely useless, very unprofessional, completely unable to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Hamilton Fox Estate Agents, London E2 0EA



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