100% lettings valuation accuracy
99% lettings fee satisfaction
Jun 24,2019
Jun 24,2019
4
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Fantastic service and very professional. Way to communicate. I rented a property form then and everything was very easy and smooth
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Latest Reviews
4th Oct 2018
reviewed by 'Sonali'
14th Sep 2018
reviewed by 'Kuljit'
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reviewed by 'Saimon'
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reviewed by 'Jesica'
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reviewed by 'Kelvin Tong'
19th Oct 2020
reviewed by 'Mohammad'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £475 | £4,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 164 | 3 | 219 | 3 | 2 | 0 | 1 | 0 | 14 | 0 |
Areas covered
- E3
- TowerHamlets
- E15
- Newham
- E7
- Waltham Forest
- N1
- Hackny
- RM1
- Barking & Dagenham
- E1
- Liverpool st
- SE1
- Tower Bridge
- E14
- Canary Wharf
- E20
- Startford
- E2
- Bethnal Green Road
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
a
Oct 21,2018
Oct 21,2018
68
people found
this helpful
this helpful
Excellent property service and for me it peace of mind . They are very good and deserve 5 starts. All the best guys and good to see your award of best letting agent in Greater London and E3....
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Good
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Sep 11,2018
Sep 11,2018
76
people found
this helpful
this helpful
Very professional team and letting service located in east London. Very reliable and helpful agency . We have been with this agency almost 3 years and never had any problem ....
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Good
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Apr 26,2020
Apr 26,2020
17
people found
this helpful
this helpful
I have been a landlord for more than 5 years. City Lord is the best realtor I have ever had.
Not only did it find a tenant quickly, but it also provided very professional associated services and advices. Hasan is a very dedicated agent who made ...
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Oct 19,2020
Oct 19,2020
1
people found
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Best agency I have ever seen with excellent customer service. Providing all required services as well 24 hours emergency service....
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Oct 14,2020
Oct 14,2020
1
people found
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this helpful
Happy with agency and service. I just rent my apartment by City Lord and I found them very helpful and supportive. Tenants also gave me good feed back about them. I have to walk long with them. All the best to hassan and his team....
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Oct 13,2020
Oct 13,2020
1
people found
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this is my 6 years with City Lord. I have been living in a 2 bedroom apartment in hackney Homerton since 2014 with my son and daughter. And I don't think there is anyone better than them surrounding the area. I don't have to pay any renewal fees ...
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Oct 03,2020
Oct 03,2020
2
people found
this helpful
this helpful
Since 2011 almost 10 years with city lord. We rented a house in forest gate and still with them and I don't think we will leave soon unless we leave London or the country. Very supportive agent and easy to communicate....
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Oct 02,2020
Oct 02,2020
2
people found
this helpful
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i had very good experience with city lord. stayed 4 years with them and it was always very easy to communicate with them and found helpful. I will be alway look forward city lord if i back to London again.
Guys i left a box of ...
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Sep 06,2020
Sep 06,2020
2
people found
this helpful
this helpful
Simply an amazing and one of the best estate agent in greater London. Honest, transparent and professional , staff are very caring and they look after the property...
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Sep 04,2020
Sep 04,2020
2
people found
this helpful
this helpful
After being a landlord and a tenant in the past it has always been difficult dealing with the estate agent, especially when it comes to prompt communication. however, everything from the viewing to handing over the keys went incredibly smoothly and Mas has been very ...
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Sep 01,2020
Sep 01,2020
4
people found
this helpful
this helpful
The agent shown professional throughout the process. There was transparency and politeness. Masum is a good man. He showed respect and knows his job....
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Sep 01,2020
Sep 01,2020
4
people found
this helpful
this helpful
I have received excellent service from City Lord. The rent is always paid on time and the property maintained to a high standard.
They are very professional and always at hand to deal with my queries and update me on any ongoing issues at the ...
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Sep 01,2020
Sep 01,2020
4
people found
this helpful
this helpful
Great service by habib and the team very professional guys keep up with the great work I will definitely recommend it well done guys...
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Sep 01,2020
Sep 01,2020
4
people found
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this helpful
Working with city lord and team amazing experience. Love to work together as a maintenance company. Team ar very experienced and polite. Best estate agents in east London. Wish to work for long as always....
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Aug 31,2020
Aug 31,2020
3
people found
this helpful
this helpful
Excellent Customer service as always! They are very honest and they helped me in a very difficult circumstances. I will give them 5 star...
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Aug 31,2020
Aug 31,2020
3
people found
this helpful
this helpful
Excellent service & no problem is too big. There is a good team of staff who can sort out things & they make sure they contact me to keep me posted on what going on. Highly recommend City Lord...
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Aug 31,2020
Aug 31,2020
3
people found
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this helpful
Having been with Citylord for 6 years I can say that they have done a consistently excellent job in managing my two properties. I am always kept up to date with the needs of the tenants such as repairs required and always receive my rental payments ...
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Aug 31,2020
Aug 31,2020
3
people found
this helpful
this helpful
I'm very happy with the service, very friendly staff always helpful, never had any bad experience so I'll give 10/10, many thanks....
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Aug 31,2020
Aug 31,2020
3
people found
this helpful
this helpful
Great service from masum miah. Very friendly and helpful through out service. Would definitely recommend his service. Best agent out there ! Would go back to use the same service...
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Aug 31,2020
Aug 31,2020
3
people found
this helpful
this helpful
Masum helped out alot and made our move easier. Best agent i have used so far and would most definitely recommend to other tenants...
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Aug 31,2020
Aug 31,2020
3
people found
this helpful
this helpful
Had a great time using this service. Very helpful and thoughtful through out. Would recommend this service again. Thanks to masum !...
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Aug 31,2020
Aug 31,2020
3
people found
this helpful
this helpful
Excellent service and helped us through out the whole process. Very friendly and efficient. Masum miah helped out with all contracts also....
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Aug 31,2020
Aug 31,2020
3
people found
this helpful
this helpful
Excellent response time and great service. Staff are always friendly and helpful. Defo recommend you everyone looking for a place....
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Aug 31,2020
Aug 31,2020
3
people found
this helpful
this helpful
My experience with city lord was very smooth, they have attended to all my needs when ever something came up although nothing major. Overall very professional agency...
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Aug 31,2020
Aug 31,2020
2
people found
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this helpful
Great Service I have been with City Lord for the past 12 Months now. Very reliable agent and very responsive to all my queries...
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Aug 31,2020
Aug 31,2020
2
people found
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this helpful
Used them for the first time. Very professional agent. Made life so much easier. Very helpful and I would recommend them....
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Aug 31,2020
Aug 31,2020
2
people found
this helpful
this helpful
Five Star service from City Lord. We live in their property for nearly 4 years now. Quick response and everyone is very friendly....
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Aug 31,2020
Aug 31,2020
2
people found
this helpful
this helpful
Very helpful and quick service. Staff are very friendly And help from start to end and will definitely use again....
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Aug 31,2020
Aug 31,2020
2
people found
this helpful
this helpful
Thank you very much for your excellent service. We had to move house in a very short time and it was only possible for their quick service. I really appreciate it. (y) (y)...
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Aug 31,2020
Aug 31,2020
2
people found
this helpful
this helpful
Excellent customer service. If you report any issue they will sort it immediately. They are the best housing agency in London in from experience. Highly recommended....
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Mahmhoud
(356)
Habib
(44)
Masum
(59)
Shah
(4)
Nahid
(4)
Landlord Fees
Let only service
0% (inc. VAT), Pay Upfront (Fees are not negotiable)Our Charges are below for Landlord's
Let Only 6% ( Inc Vat 7.2% )
Let & Rent Collection 8 % (Inc Vat 9.6)
Full Property Management 14% (Inc VAT 16.8%)
We also offer Guaranteed Rent where we will visit the property and we will give you a price with 2-5 years contract where we will pay the rent even property is empty.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
For any kind of complain contact our manger direct via email in mileend@citylord.co.uk and our management try to soon they can within 5 working days but it depends on the situation or emergency.
Last updated at 3:51 PM 06/03/2018 by allAgents
Awards won by City Lord, London E3 4TN
-
2018
Best Letting Agent in Greater London
-
2018
Best Overall Agent in Greater London
-
2018
Best Letting Agent in E3
-
2018
Best Overall Agent in E3
-
2018
Best Letting Agent in London
-
2018
Best Letting Agent in East Central London
-
2019
Best Letting Agent in E3
-
2019
Best Overall Agent in E3
-
2018
Best Branch in the UK
-
2018
Best Letting Agent Branch in the UK
