Selly Oak, Birmingham, B29
3.5/5, 8 reviews
63% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
60% lettings fee satisfaction



Property Features


“Disgusting behaviour...”

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Jun 19,2019
Minithumbdown
abigail
By: 'Ken'
Jun 19,2019
3 people found
this helpful
I was renting a property managed by Dixon's with my house mate. I vacated the property after our contract had ended due to shockingly poor service. I informed Abigail Koasha from Dixons Selly Oak via e-mail that I had vacated the property and paid all the leavers fee's. I called to confirm with Country wide terminations that this was correct and received verbal confirmation that I had. My house mate then signed a new tenancy agreement on his own.

I have not had any contact from Abigail since leaving. 14 months later on, I received a call from Abigail stating that I owed money that my ex-housemate had not paid because she had not bothered to fill in the forms to remove my name from the tenancy. Abigail threatened me with court proceedings in her first call to me in 14 months. My housemate has stopped communicating with Dixon's so they found me an easy target to bump up their profits.

I have been forced to take this up with the property ombudsman because Dixon's continue to harass and threaten me with court unless I pay for a charge 14 months after I had left the property.

During my time in the property, I could not get hold of Dixon's when we had issues with the house. Precisely zero issues were rectified. If Dixon's spent half the time they do unscrupulously chasing for money and put that into customer service, they might stand a chance.

Please avoid using Dixon's at all cost. Shockingly poor service during and after the tenancy.
Comment on agent fees
Ripped off with high fees from the very start and they continued to charge us for everything. None of the fees we were charged were ever listed in the contract.
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Opening Hours
Address

Dixons
848 Bristol Road
Selly Oak,Birmingham
West Midlands
B29 6HW
0121 371 9114

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £186,250 £186,250
Lettings 100% 60% £725 £975
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 3 1 1 0 0 0 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Shocking service...”

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Feb 14,2024
Minithumbdown
By: 'Dom'
Feb 14,2024
1 people found
this helpful
I have had dealings with this estate agent a number of times. Not once have I had anything good to say about them. I am met with rudeness on the end of the phone and they are never willing to help with anything. Property purchase ...
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“Miss...”

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Feb 11,2024
Minithumbup
Tayla
By: 'Ivelina Belcheva'
Feb 11,2024
0 people found
this helpful
I had a great experience! A big shout to Tayla who's such a helpful and kind! Quick and clear correspondence about the property! Many thanks!...
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“Worked alongside Tayla. From the beginning sh......”

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Jan 16,2024
Minithumbup
Tayla
By: 'Katherine Collins'
Jan 16,2024
0 people found
this helpful
Worked alongside Tayla. From the beginning she has been extremely helpful. Always got back straight away and answered any questions we needed. Thank you so much Tayla...
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“Ana is a helpful staff and helping us solving......”

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Jul 01,2023
Minithumbup
Ana
By: 'JUNGTAK CHUI'
Jul 01,2023
0 people found
this helpful
Ana is a helpful staff and helping us solving deposits issues....
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“When selling a house, we were looking for eff......”

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Mar 29,2023
Minithumbup
By: 'Rachel Jordan'
Mar 29,2023
0 people found
this helpful
When selling a house, we were looking for efficiency, professionalism, clear communication and care. This is what we got with the team at the Dixons Selly Oak branch. What impressed me most was only 3 days after we had excellent professional photos of our property, it ...
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“AWFUL, UNETHICAL SERVICE, VILE COMPANY. MADE ME HOMELESS!...”

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Jul 03,2022
Minithumbdown
By: 'Aaliyah Simms'
Jul 03,2022
0 people found
this helpful
VILE COMPANY POTENTIAL TENANTS BEWARE: DON’T DO IT unless you want to divulge your TAX CODE and other RIDICULOUS ASKS! READ ON to see how they DISCRIMINATE & can quite easily leave you out of pocket and HOMELESS! An appallingly unethical company. Get ready to ...
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“Dal from Warwick PMC did a great job with sor......”

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Sep 23,2021
Minithumbup
Dale
By: 'Deji'
Sep 23,2021
0 people found
this helpful
Dal from Warwick PMC did a great job with sorting out my room painting before we moved in at short notice. He was also pleasant and followed up on outstanding tasks from time to time. Great lad who should be commended. Well done....
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“Disgusting behaviour...”

Share on :
Jun 19,2019
Minithumbdown
abigail
By: 'Ken'
Jun 19,2019
3 people found
this helpful
I was renting a property managed by Dixon's with my house mate. I vacated the property after our contract had ended due to shockingly poor service. I informed Abigail Koasha from Dixons Selly Oak via e-mail that I had vacated the property and paid all ...
read full review
Comment on agent fees
Ripped off with high fees from the very start and they continued to charge us for everything. None of the fees we were charged were ever listed in the contract.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Dixons, Birmingham B29 6HW



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