100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction
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2024
allAgents People Awards
Jun 11,2019
Jun 11,2019
0
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Fast, professional and friendly. Orlando Reid helped me to move house quickly and efficiently.
Great service from Nathan and Jack Reid.
Great service from Nathan and Jack Reid.
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Latest Reviews
8th Apr 2021
reviewed by 'Alexander Andrew'
31st Mar 2021
reviewed by 'John Burwood'
24th Mar 2021
reviewed by 'Erin McNulty'
11th Aug 2020
reviewed by 'Polly'
4th Mar 2020
reviewed by 'Keisha'
12th Aug 2019
reviewed by 'Patrick'
Opening Hours
Address
Orlando Reid
153 Lavender Hill
Battersea,London
Greater London
SW11 5QJ
020 3143 3900
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £440,099 | £450,000 |
| Lettings | 100% | 90% | £525 | £1,860 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 8 | 2 | 1 | 0 | 1 | 0 | 1 | 0 |
Areas covered
- SW6
- SW11
- SW8
- SW12
- SW2
- SW18
- SW17
- SW19
- CR0
- SW15
- CR1
- SW16
- SE1
- SW1
- SE11
- SW1V
- SE5
- SW3
- SE15
- SW5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Apr 08,2021
Apr 08,2021
0
people found
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Armond and Matt were absolutely fantastic, a true pleasure to work with. Will definitely be using Orlando Reid for our properties in the future....
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Mar 31,2021
Mar 31,2021
0
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I have just completed on the sale of a 3 bedroom flat thanks to the team at Orlando Reid, during a very challenging time. They did a great job for me, and are very easy to work with. The marketing was first class with very high ...
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Mar 24,2021
Mar 24,2021
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Jack was great to work with from start to finish! Very efficient and provided helpful support throughout the process, which was especially appreciated as a first time buyer....
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Aug 11,2020
Aug 11,2020
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Armond was a fantastic agent - the best I have ever worked with. He was completely on the ball throughout the entire process of letting my flat. I was able to reach him at any time to ask questions and he kept me in the ...
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Mar 04,2020
Mar 04,2020
1
people found
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Fantastic people to have as landlords. Can honestly say if it wasn't for him and his wife's trust and willingnessto give me and my family a chance, I won't have this happy life I have today....
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Mar 04, 2020
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Thank you Keisha, it's been an absolute pleasure having you as a tenant ...
Aug 12,2019
Aug 12,2019
0
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Moved to London for work. Agency made the move in as smooth as possible. Answered all quereys promptly. Very pleasant to deal with....
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Jun 11,2019
Jun 11,2019
0
people found
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Fast, professional and friendly. Orlando Reid helped me to move house quickly and efficiently.
Great service from Nathan and Jack Reid....
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May 20,2019
May 20,2019
1
people found
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this helpful
Totally unprofessional and rude. They have wasted my time and money. They just care about making money. I DO NOT recommend using them at all!...
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Feb 01,2019
Feb 01,2019
1
people found
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this helpful
Have received poor service throughout and have had to constantly chase emails to get a reply.
From the initial agent simply not replying in regards to a viewing they suggested, several issues with getting the tenancy agreement correct (mistakes on their part) to ongoing issues ...
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Comment on agent fees
Far too expensive for the level of service provided.
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Aug 19,2018
Aug 19,2018
0
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Good service provided since first view. After one month of rental pleased to say we are happy, fast response and clear communication. Any issues with the flat they have been with helpful and fix it quickly....
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Jul 11,2018
Jul 11,2018
0
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Magda was exteamely helpful throughout my tennancy and played a really important role make sure our rented accommodation felt like a home. She was always professional and did her best to solve any problems we had....
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Comment on agent fees
Good
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Feb 26,2019
Feb 26,2019
1
people found
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Alison has been extremely helpful since we started our tenancy. There were multiple issues with the flat in the fist few weeks we lived there (the landlord's fault, not hers) but she was always very prompt with making sure someone came in to identify the ...
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Jul 26,2018
Jul 26,2018
2
people found
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this helpful
Finding a new house in a short space of time (3 weeks) can be a nightmare. But Alison made this whole process easy. She was in touch at key points of the process (tenancy agreements, inventory checks etc), and was attentive without ever being overbearing.
Alison ...
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Comment on agent fees
No one likes paying agency fees, but it was nothing unusual!
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Mar 15,2019
Mar 15,2019
0
people found
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Alison really manages after our property well. Things seem to come in threes or even fours, and she deals with issues promptly, responds when everyone is busy and there is not time for niceties. Sometimes its important to pause and say thank you.
Also to ...
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Comment on agent fees
They provide a good service for a fair price
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Jul 07,2018
Jul 07,2018
0
people found
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Since we moved into our flat in May 2018, Magda has been extremely professional and helpful in all our communication with her. Most recently, we had a facilities issue in our building - she was quick to offer help and is really pleasant to liaise with!...
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Dec 11,2018
Dec 11,2018
0
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Magda is without a doubt the optimum professional. She takes pride in her work and goes above and beyond to sort out any issues when dealing with tenants. Very reliable, courteous, well informed and all round professional....
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NA
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Jack
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Matt
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Baljit
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Magda
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Alison
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our Complaints Policy
We are committed to providing an extremely high level of service to all our clients. However if something goes wrong, we need you to tell us about it so that we can improve the quality of our services as fairness is the central value that underpins our company. We sincerely hope that you will have no reason to complain however should this be the case, we are committed to resolving complaints in a fair and professional manner.
What happens next?
If you have a complaint, please contact us with the details.
We will send acknowledgement of your complaint within 3 days of its receipt, enclosing a copy of this procedure.
Investigation into your complaint will be completed within 14 days of sending acknowledgement.
You will then be invited to a meeting where we can hopefully resolve your complaint. Within 3 days, you will be sent a copy of the agreements made at that meeting.
If you would rather deal with your complaint by correspondence or email, we will send you details of our findings and suggested solutions.
If you are not satisfied with the result, you can refer your complaint to the Property Ombudsman.
Last updated at 3:44 PM 18/06/2018 by allAgents
We are committed to providing an extremely high level of service to all our clients. However if something goes wrong, we need you to tell us about it so that we can improve the quality of our services as fairness is the central value that underpins our company. We sincerely hope that you will have no reason to complain however should this be the case, we are committed to resolving complaints in a fair and professional manner.
What happens next?
If you have a complaint, please contact us with the details.
We will send acknowledgement of your complaint within 3 days of its receipt, enclosing a copy of this procedure.
Investigation into your complaint will be completed within 14 days of sending acknowledgement.
You will then be invited to a meeting where we can hopefully resolve your complaint. Within 3 days, you will be sent a copy of the agreements made at that meeting.
If you would rather deal with your complaint by correspondence or email, we will send you details of our findings and suggested solutions.
If you are not satisfied with the result, you can refer your complaint to the Property Ombudsman.
