I agree with every negative comment made about Chimneys staff and confirm that they are not exagerating. You wonder why people who have been in business so long would need to lie since they already make enough money without resorting to dirty tactics but incredible and pointless as it seems they will make up all sorts of lies to try keep your house deposit. Rent from them at your peril. And I saw them showing prospective clients around the property they were trying to rent and made no effort to encourage the clients to go for the property. And the house was a real state when we moved in since there was little attempt to decorate the house to a decent standard as a result the house had to rent at a low rate and did not rent for several months before we moved in and 3 to 4 months after we moved out. There must be better agents to rent your house out because these people are not just bad and inefficient, they will lose you money.