Dwell Leeds
Leeds, LS4
3.4/5, 12 reviews
67% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction

“WATCH OUT FOR THESE CROOKS...”

Share on :
Jun 06,2019
Minithumbdown
By: 'JJ4OBAN'
Jun 06,2019
1 people found
this helpful
This agency are dodgy as hell.

so i moved, partly because the house was a dump in a naff area, but mostly because of dwell's persistent harassment.

we settled things despite some dubious claims on the deposit. (£108 check out fee..... they keep that one quiet but it's in the small print of your contact, you have to pay these guys for the privilege of leaving them?)

we agreed in the end that to settle things amicably, my deposit would be taken in full to cover all maintenance costs, and the outstanding rent, and that no further costs would be pursued. fair deal.... right?

wrong....

here's where things get interesting, 6 months later I receive a call from a debt collector, acting on behalf of let alliance. they say they're chasing substantial rent arrears from a property rented to me by dwell. and that it is the cover the cost of a guaranteed rent insurance claim made by the landlord. how can that be when the rent was paid? well I rang dwell to find out....

the response I got is "we cannot assist in this matter you need to speak to the insurer"

from what I can tell, dwell have taken my deposit. not used it for what was agreed and then made a claim on their insurance for the rent value. which the insurance company is now chasing me for. effectively bypassing the deposit protection scheme my bond was held in.

dwell are now ignoring my correspondence, refusing to provide receipts for my rental payments and generally just digging themselves a hole.

luckily, I have everything that was agreed in writing and the backing of DPS, if you're thinking of, or already are renting with this agency watch out, and get everything in writing.
Comment on agent fees
very very bad
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Dwell Leeds
Airedale House, 423 Kirkstall Road
Leeds
North Yorkshire
LS4 2EW
113 357 2260

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £58,000 £119,000
Lettings 0% 50% £350 £3,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 6 4 1 0 1 0 1 0
Areas covered
  • LS4
  • LS13
  • LS3
  • LS12
  • LS2
  • LS17
  • LS1
  • LS5
  • LS6
  • LS7
  • LS8
  • LS16
  • LS18
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS SAGEagent
Latest Properties

No Properties

“Excellent service for professional landlords and property investors...”

Share on :
Dec 10,2019
Minithumbup
By: 'Fabien Lammoth'
Dec 10,2019
0 people found
this helpful
My wife and I have bought three investment properties with the help of Dwell Leeds over the last year. We chose Dwell Leeds after a lot of careful evaluation, as we were looking for an estate agent that would be able to meet all our ...
read full review
Was this helpful? Yes

“Fantastic agent, Rachel and the team were bri......”

Share on :
Nov 01,2019
Minithumbup
By: 'Blayne Comerford'
Nov 01,2019
0 people found
this helpful
Fantastic agent, Rachel and the team were brilliant throughout the process. Jon and Theresa were fantastic, they explained everything upon signing the agreement. Great agent, many thanks....
read full review
Was this helpful? Yes

“HE HANDLED MY SALE IN A MORE PROFESSIONAL MAN......”

Share on :
Oct 21,2019
Minithumbup
By: 'Lilly Richards'
Oct 21,2019
0 people found
this helpful
HE HANDLED MY SALE IN A MORE PROFESSIONAL MANOR AND MADE THE SALE THAT COULD HAVE ENDED UP NOT BEING COMPLETED REACHING TO A COMPLETION STAGE SO I GIVE HIME CREDIT FOR THAT....
read full review
Was this helpful? Yes

“Quick Results...”

Share on :
Jun 11,2019
Minithumbup
By: 'Alan A'
Jun 11,2019
0 people found
this helpful
Friendly and efficient service. A sensible discussion about the price to advertise. A lot of prospective buyers found in a short time and viewings mostly carried out by Dwell with no fuss. From initial appointment of Dwell to acceptance of an offer in only 4 weeks....
read full review
Comment on agent fees
Not cheap but worth it to get a quick sale.
Was this helpful? Yes

“WATCH OUT FOR THESE CROOKS...”

Share on :
Jun 06,2019
Minithumbdown
By: 'JJ4OBAN'
Jun 06,2019
1 people found
this helpful
This agency are dodgy as hell. so i moved, partly because the house was a dump in a naff area, but mostly because of dwell's persistent harassment. we settled things despite some dubious claims on the deposit. (£108 check out fee..... they keep that one quiet ...
read full review
Comment on agent fees
very very bad
Was this helpful? Yes

“Great viewing service...”

Share on :
Jun 06,2019
Minithumbup
By: 'Alex Naylor'
Jun 06,2019
0 people found
this helpful
Viewed some properties in Armley with Matthew last week, although we have decided to go for a property with another agent we felt the service from Matthew was so good and smooth that he had to leave a review! If your looking to rent a ...
read full review
Was this helpful? Yes

“Great experience...”

Share on :
Jul 17,2018
Minithumbup
By: 'Denisa'
Jul 17,2018
0 people found
this helpful
Very helpful and friendly staff. The whole process of getting new place to live seems so easy with the simple online procedure....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Highly professional, easy and friendly...”

Share on :
Jul 09,2018
Minithumbup
By: 'Jess and Dannii'
Jul 09,2018
0 people found
this helpful
Sam was very accommodating for us, he greeted us in a friendly manner and helped us rent our property with so much ease and continuos communication. We cannot thank him enough for making us feel so relaxed with our move 190 miles away! Fantastic staff :)...
read full review
Was this helpful? Yes

“Awful letting agency...”

Share on :
Jun 29,2018
Minithumbup
By: 'John Jones'
Jun 29,2018
4 people found
this helpful
Horrible experience with Dwell in Leeds. We rented a property for 12 months and for four of those months we did not have heating or hot water. When Dwell got round to eventually fixing it we asked for compensation as bills were included in our rent. ...
read full review
Comment on agent fees
Agent fees are incredibly high in regards to the poor quality of service they offer.
Was this helpful? Yes

“STAY AWAY!...”

Share on :
Jun 29,2018
Minithumbdown
By: 'Rosie'
Jun 29,2018
2 people found
this helpful
Moving in went smoothly, the house was nice and in a good location; those are the only positives. The house wasn't clean when we moved in, even though the contract claimed that it had been professionally cleaned. The fridge absolutely stank and we had to ...
read full review
Comment on agent fees
For the service they provided even 5p would seem like an extortion!
Was this helpful? Yes

“Excellent and smooth service...”

Share on :
Jun 27,2018
Minithumbup
By: 'Craig'
Jun 27,2018
0 people found
this helpful
After having a look at different properties around Leeds, I successfully secured a place with the help of Dwell Leeds. They were helpful to help me find a place with my requirements and the check in process was very helpful. Would highly recommend!...
read full review
Was this helpful? Yes

“I have rented properties from agencies and private landlords for 10 ......”

Share on :
Jan 24,2015
Minithumbdown
By: 'Rhiannon1234'
Jan 24,2015
3 people found
this helpful
I have rented properties from agencies and private landlords for 10 years. I would say Dwell Leeds was the most underhand and unprofessional Agency I have ever come across. Unfortunately it has only been since the problems began to arise that I saw similar reviews on ...
read full review
What agent could do to change your mind?
Too high, terrible service.
Attached Filesnbsp;
Comment on agent fees
Too high, terrible service.
Was this helpful? Yes

“HelloI got into the property with Dwell over 8 months ago. ......”

Share on :
Aug 28,2014
Minithumbdown
By: 'M'
Aug 28,2014
4 people found
this helpful
Hello I got into the property with Dwell over 8 months ago. The agreement was signed for 8 months. I moved in on 28th. I advised I would like to make payments on 1st but Dwell wouldn't allow this. We agreed 28th od each month. Now after 8 ...
read full review
Comment on agent fees
‚£40-‚£45 for signing the new contract?
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Dwell Leeds, Leeds LS4 2EW


As Seen On

Find the Best Agent to
Sell or Rent Your Home