OM Property Management - Luton, LU2
286 reviews
1.1/5 rating
- 35% valuation accuracy
- 3% recommend
- 32% fee satisfaction
Nov 26,2009
Nov 26,2009
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Dealing with Solitaire (and their various" noms des plumes") is like pulling teeth.
The 0845 number is very rarely answered, then when you get through the staff are usually lacking in knowledge when questions are asked.
The sale of my house has been seriously delayed because of their inability to deal with basic requests promptly.
How on earth do such firms exist in this super competitive world?
The 0845 number is very rarely answered, then when you get through the staff are usually lacking in knowledge when questions are asked.
The sale of my house has been seriously delayed because of their inability to deal with basic requests promptly.
How on earth do such firms exist in this super competitive world?
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Dec 05, 2009
Solitaire don't have to worry about residents going elsewhere because they can't - they are tied to Solitaire. In addition there is no regulatory body in place to keep them in line. These are the reasons why they exist and thrive in a super competitive world. And this is also why they can sit back and rake in the profits whilst treating their residents with contempt.
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I am not alone to complain about Solitaire.