OM Property Management - Luton, LU2

284 reviews 1.1/5 rating

37% valuation accuracy
2% recommend
32% fee satisfaction

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1 Star Review

Nov 26,2009

By: 'Fed Up'

Nov 26,2009

Branch: Luton, Marlborough House Wigmore Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

Branch: Luton, Marlborough House Wigmore Place
Lettings (as a Tenant)
Postcode:

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Dealing with Solitaire (and their various" noms des plumes") is like pulling teeth.
The 0845 number is very rarely answered, then when you get through the staff are usually lacking in knowledge when questions are asked.
The sale of my house has been seriously delayed because of their inability to deal with basic requests promptly.
How on earth do such firms exist in this super competitive world?

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By: kg

Dec 16, 2009

Solitaire do very little on my estate, it has not been swept for months.
I am not alone to complain about Solitaire.

By: arseholitaire hater

Dec 05, 2009

Solitaire don't have to worry about residents going elsewhere because they can't - they are tied to Solitaire. In addition there is no regulatory body in place to keep them in line. These are the reasons why they exist and thrive in a super competitive world. And this is also why they can sit back and rake in the profits whilst treating their residents with contempt.

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