50% lettings valuation accuracy
20% lettings fee satisfaction
May 31,2019
May 31,2019
6
people found
this helpful
this helpful
Do not use them. Simple as that. We signed a contract with them and within 2 weeks they allowed the landlord to manage the property directly. This has led to arguments and confusion during the check-out which could have been resolved easily. We were asked to sign confirmation of the inventory and condition of the property while the inventory was being printed out and before we had seen it.
We attempted to resolve the usual conflict on the last day of tenancy by meeting ahead of time as we had already moved out but this became a nightmare for no reason other than they did not want to put anything in writing.
They even told me you will receive the same level of service and pay the same amount of rent using Gumtree and dealing directly with the landlord. So go ahead and do that and cut out the middle people. There is no reason for them to exist.
We attempted to resolve the usual conflict on the last day of tenancy by meeting ahead of time as we had already moved out but this became a nightmare for no reason other than they did not want to put anything in writing.
They even told me you will receive the same level of service and pay the same amount of rent using Gumtree and dealing directly with the landlord. So go ahead and do that and cut out the middle people. There is no reason for them to exist.
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Sep 03, 2019
It is always a concern when someone post anomalously as it does not allow us to contact the customer to resolve their concerns. We are here to help.
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Latest Reviews
23rd Mar 2021
reviewed by 'POLAR'
31st May 2019
reviewed by 'anonymous'
8th Jun 2017
reviewed by 'Laura'
Opening Hours
Address
Norfolk Property Management
7 Charing Cross
Norwich
Norfolk
NR2 4AX
01603 219319
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 20% | £725 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 28,2021
May 28,2021
6
people found
this helpful
this helpful
Absolutely disgusting company. We moved into a rented property. We brought up issues about black mould and was completely ignored, even worse then lied to about someone responding until we proved to them no one had. We lost hot water 3 times in the property and ...
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Mar 23,2021
Mar 23,2021
5
people found
this helpful
this helpful
The worst service I have ever recieved as a tenant and that includes my time as a student. The staff are very unprofessional and seem unable to fix any maintenance issues we have had so far. Just one example; we have been using a desk ...
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Feb 04,2021
Feb 04,2021
1
people found
this helpful
this helpful
Really helpful when trying to let my property . Thorough selection of potential tenants . Always at the end of the phone when I stressed and recommended great contractors when my boiler broke . Thank you NPM...
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May 31,2019
May 31,2019
6
people found
this helpful
this helpful
Do not use them. Simple as that. We signed a contract with them and within 2 weeks they allowed the landlord to manage the property directly. This has led to arguments and confusion during the check-out which could have been resolved easily. We were asked to ...
read full review
read full review
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Yes
Yes
Sep 03, 2019
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(1)
It is always a concern when someone post anomalously as it does not allow us to contact the customer to resolve their concerns. We are here to help. ...
Jun 08,2017
Jun 08,2017
4
people found
this helpful
this helpful
I rang this letting agent yesterday regarding a LARGE 4 bed house. It also has 3 reception rooms and a one bedroom annexe attached. I informed themtgat we are a working foster family looking for a bigger home as soon as they heard this my viewing was ...
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Sep 03, 2019
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(1)
Hello Laura, We always listen to prospective tenants requirements and try to match them to a suitable property, as disappointing as it was our staff knew the property and the maximum people it would cater for. Feel free if you wish to contact us to discuss.
Norfolk Property Management ...
Oct 19,2014
Oct 19,2014
9
people found
this helpful
this helpful
Terrible does not begin to describe my treatment
I had to vacate shared tenancy and informed them of fraudulent misrepresentation and drug dealing carried out within the property by the other occupying tenant -they ignored this.
From a £600 deposit the blamed me for damages of ...
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What agent could do to change your mind?
Sack various staffAttached Filesnbsp;
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Feb 19,2014
Feb 19,2014
9
people found
this helpful
this helpful
Absolutely terrible. Property was ok but getting them to do anything when issue's arose was a different story, they are quick to take the money but useless when it comes to the service... I bet the landlord gets charged for it though regardless....
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What agent could do to change your mind?
Could have been more helpful and assisted with problems which they were contractually obliged to sort outAttached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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