“Buying joke!...”

May 28,2019
Minithumbdown
By: 'On the hunt'
May 28,2019
6 people found
this helpful
Have time to waste? Purplebricks is one for you!

The team covering south west 16 are so unprofessional it is unreal.

They have cancelled our viewings for the same property three times in one week!

The problem is the first cancellation my husband basically become a detective to get through to a “local agent” as they were not answering his phone calls or returning his voicemail.

Second cancellation was one hour before the CONFIRMED appointment time- i had left work early to travel to the property!

Third time the local expert forgot and offered no explanation and tried to blame his colleague who was on holiday!!!!!!!

All these appointments were confirmed by text...

The confusion between these local experts about gaining access to the property was astounding. Its either you can independently or you cant either way just be honest!

Its a complete joke and i would not trust them to manage any of my properties..

Ive contacted the seller directly in the hope we can cut out the time wasters and get on with viewing.
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Purplebricks

Suite 7 First Floor, Cranmore Place, Cranmore Drive Shirley, Solihull
West Midlands
B90 4RZ

0800 810 8008

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