“Id definately use London Stone again......”
5 Star Review
May 24,2019
By:
'Sarah'
May 24,2019
Branch: London, 1 Cadogan Road,Royal Arsenal
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: SE18
Branch: London, 1 Cadogan Road,Royal Arsenal
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: SE18
2
people found
this helpful
I recently moved out of my rented 1 bed flat. I first met the team at London Stone , 1 Cadogan Road, nearly 6.5 years ago now.. and from day 1 as letting agent and management agency I have been very happy with their service. My first contact was with Titia, who sorted my contracts and moving in.. and she was as bubbly and happy on moving in day as I was - which is important to not feel like it a treadmill but a special day for me..I have been more than happy with the service they provide.. Over those 6.5 years of course there's been problems- flat next door flooded mine, washing machine broke, Balcony door lock got stuck etc all day to day things beyond their control but every time fixed and sorted as soon was physically possible.. even same day. Richard - maintenance manager was excellent... If he was free he'd pop round and look at anything I was worried about -I totally understand this isn't always possible but knowing if he could deal with it then, he would, is what's important. Obviously things cost money - but their fees are reasonable and checks necessary.. On moving out day I was very emotional. I popped by the office to drop of my keys..and burst into tears..!! I though the guys in the office that day must of thought I was crazy.. but as I walked in I was greet with a smile by Julia Stone.. She checked I was ok and had time to listen to me. She knew when I said my name not only that I was moving out that day, she knew what I did for a living, how long I'd been there, and really made sure I left there feeling ok.... That rounds up the service I received from this company throughout my stay.
Comment on agent fees
Agents fees are what I would expect to pay.. some even charge more.. And if the checks are to safe guard tenants and landlaords.
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