I have used many, many letting agents iover the years and We Let Properties has been the best by quite a way. Communication was very easy and they were very responsive. I was given an excellent pack of papers when i moved in which conmprehensively covered the inventory, utilities etc. Leaving the property was however the best experience, it is not usual to deal with unscrupulous agents and landlords at this time who try to deduct money from your deposit at the slightest hint of dust etc. We let propoerties provided me with a checklist which if completed would guaranteee a full return of deposit. Theiphilosophy is that they dont want the hassle of having to get in cleaners, handymen etc and as a result they give you as much info upfront as possible to make it as easy for all involved. This was the first letting agent where i actually felt like a valued customer. Highly organised, very professional.