“Unfriendly and unprofessional...”
1 Star Review
May 20,2019
By:
'Annie'
May 20,2019
Branch: Leicester, 162 Narborough Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: LE30
Branch: Leicester, 162 Narborough Road
Sales (as a Vendor)
Postcode: LE30
2
people found
this helpful
The main issues were;
Advising to put the property on the market at £10,000 less than (we achieved OUR asking price in 6 days). With a flat rate, I assume a quick sale is in the estate agents best interest.
Failing to communicate with both selling parties (who were separated) via email. Despite being reminded on numerous occasions.
Contacting (only one of us) via telephone to tell us we have failed to complete documents (these documents had not actually been posted yet by the solicitors).
Despite paying out £1200 for the services being spoken to unprofessionally.
Overall disappointed in their service, with a lack of customer care, when it came to the sellers, poor communication and poor valuation advice I would NOT recommend this estate agent.
Comment on agent fees
For the lack of service and ill-advised valuation, the service is overpriced.
2
people found
this helpful
Was this helpful?
Yes