1 Star Review
May 19,2019
By:
'Be'
May 19,2019
Branch: London, 829 High Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: N3
Branch: London, 829 High Road
Sales (as a Vendor)
Postcode: N3
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I used Bairstow Finchley for my flat sale. Disastrous from beginning to end.
Online listing was shambolic. They took unusable photos so I had to send my own. Inadequate text in ad so I sent them my own. Floorplan inaccurate so did it myself.
All communications in "txt speak" as if I was communicating with a teenager. My name and address spelt incorrectly in every email sent despite repeatedly correcting them.
When eventually I had a potential buyer they were given false information and once the agent did not show up at all for a visit.
The buyers filed a complaint against Bairstow and bailed. I then decided to relist my property using Doorsteps online agent and the buyer got back in touch and purchased the property direct.
I am now contractually obliged to pay Bairstow's agency fee of £4950 despite their having failed at every stage of the sale and received no apology or offer of a discounted agency fee.
Very disappointing. Please use one of the other agents available. I recommend Doorsteps, they were great, sale went very smoothly and whole thing cost £99.
Comment on agent fees
Would have been reasonable had they actually done their job.
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