91% sales valuation accuracy
96% sales fee satisfaction
81% lettings valuation accuracy
93% lettings fee satisfaction
May 10,2019
May 10,2019
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I can not recommend Shannon highly enough. Her attention to detail and work ethics are exemplary.
From our first contact she was friendly but professional, engaging and anticipated my every need during my house purchase. Nothing was too much trouble. She was the much needed link between myself, the vendor and the solicitors. She kept everything moving quietly with no fuss. The whole process seemed such a breeze and this was all down to Shannon. She goes above and beyond and it is really appreciated. Thanks so much Shannon, I very much look forward to working with you again!
From our first contact she was friendly but professional, engaging and anticipated my every need during my house purchase. Nothing was too much trouble. She was the much needed link between myself, the vendor and the solicitors. She kept everything moving quietly with no fuss. The whole process seemed such a breeze and this was all down to Shannon. She goes above and beyond and it is really appreciated. Thanks so much Shannon, I very much look forward to working with you again!
Comment on agent fees
Whatever she gets she earns every penny!
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Latest Reviews
4th Dec 2019
reviewed by 'Lindsey Trice'
4th Dec 2019
reviewed by 'Kelly Greenwood'
19th Nov 2019
reviewed by 'Fiona Malam'
16th Nov 2019
reviewed by 'Ian Moores'
6th Nov 2019
reviewed by 'Paul Fitton'
28th Oct 2019
reviewed by 'Sunny Mistry'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 96% | £51,500 | £1,005,000 |
| Lettings | 81% | 93% | £300 | £1,050 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 51 | 1 | 54 | 0 | 126 | 1 | 109 | 3 | 12 | 0 |
Areas covered
- BB4
- BB5
- BL0
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Dec 04,2019
Dec 04,2019
1
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Ryder and Dutton are the best agents in rawtenstall. Janet Warsap and Graham Shuttleworth were absolutely fantastic! I tried to sell my property with 2 other agents this had taken over 18 months. So I decided to go with Ryder and Dutton. I have to the say ...
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Dec 05, 2019
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Dear Lindsey,
Thank you so much for your kind review. You had a fantastic, large apartment, beautifully appointed, so in the end it was just a case of us getting the right person through the door. I suspect the new owner will be very happy there for a number of years.
All the very best in your new home and pop in if you're back over this way.
Kindest regards, ...
Dec 04,2019
Dec 04,2019
1
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I just want to say a massive thank you to ryder and dutton at the rawtenstall branch especially a big thank you to Graham Shuttleworth and Janet Warasp for all there help with our house sale, you both have been so helpful and really have ...
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Dec 05, 2019
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Dear Kelly, Michael and Family,
We are all so pleased that we have been able to complete on this sale for you and before Christmas too. You will be much happier with all that space in your new home.
All the very best,
Graham and the team. ...
Nov 19,2019
Nov 19,2019
1
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Ryder and Dutton recently sold our home. They organised 13 viewings over a long weekend and we had 8 offers. They helped us greatly though the whole process. Janet (in the Rawtenstall office) was so helpful particularly as we had a lengthy problematic purchase to deal with ...
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Nov 22, 2019
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Thank you Fiona for taking time to review us, it's much appreciated. Your sale felt like a whirlwind, I am pleased it all managed to tie in at the end. The purchase was another story! I hope you are settled in your new home and that it was worth the wait. Best wishes, Janet ...
Nov 16,2019
Nov 16,2019
0
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Thanks Rachael and Sarah, great service and personal management of our properties which is no easy task given that there are 10 of them....
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Nov 19, 2019
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Hi Ian
Managing your properties is always a joy.
Think its time for property number 11?!
Regards
Sarah and Rachael ...
Nov 06,2019
Nov 06,2019
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Sarah met the tenants taking over the property and dealt with all the paperwork very efficiently, while, at the same time, making the new tenants feel relaxed with her conversation.
She ensured that the tenants were aware of all the utilities and encouraged questions from ...
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Nov 07, 2019
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Good afternoon Paul
Thank you for your recent review, super happy that you are pleased with the service that we offer.
Regards
Sarah ...
Oct 28,2019
Oct 28,2019
0
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As a first time tenant I'm happy to recommend Ryder & Dutton. With help from Rachael and Sarah at the Rawtenstall site, they attend to any issues that arise during my tenancy. They are smart, flexible, approachable, very responsive, easy to talk to and understanding. They ...
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Nov 19, 2019
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Good morning Sunny
Thank you for our recent review.
Regards
Sarah and Rachael ...
Sep 20,2019
Sep 20,2019
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Janet Warsap from the Rawtenstall branch was very friendly & helpful during my particularly stressful recent purchase of a property....
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Sep 25, 2019
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Thank you Caroline for your kind words. I am pleased that we got there in the end, it was a bit of a battle! Best wishes in your new home, please do keep us updated with how you're settling in. Janet ...
Aug 08,2019
Aug 08,2019
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Could not fault the service at all. Janet was on the phone to me as soon as there were any updates with my sale and purchase. Friendly and professional, couldn’t have asked for anything more. I had gone to a different agent in the ...
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Sep 25, 2019
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Thank you for your lovely review! So pleased we had the opportunity to assist you not just in your sale, but your purchase too. We hope you are all settled in your new home now. Please do not hesitate to contact us again if ever you need us. Best wishes, Janet ...
Jul 26,2019
Jul 26,2019
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We bought a house in May from Rawtenstall/Bacup agents and dealt with Janet Warsap.
Janet was so efficient and on the ball and I never had to ring to enquire as Janet always made sure we were up to date with everything, making our “...
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Jul 31, 2019
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Thank you Mrs Cureton for the lovely review! So pleased that you felt the service we provided was efficient and stress free. We aim to provide the best customer experience for all of our clients so I am pleased you felt this. Good luck with the house, I look forward to seeing it looking at it's best. Janet ...
Jul 04,2019
Jul 04,2019
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If you want an estate agent with a can do attitude then the team at Ryder & Dutton Rawtenstall are the ones for you. Our dedicated contact, initially Shannon and then Janet (supported by Ethan when Shannon was on holiday) provided a high level of support ...
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Aug 08, 2019
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Thank you for your fabulous review Mrs Pickles! We are so pleased to hear that we have been successful in providing a good service all round to you. I hope you have settled into your new home now and are enjoying it. Best wishes and please do not hesitate to get in touch if you ever require assistance, Janet ...
Jun 20,2019
Jun 20,2019
1
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Excellent communication throughout our buying process. Shanon helped me and my partner source and purchase our new home. Thank you, Katie & Paul...
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Jun 20, 2019
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Dear Katie and Paul, thank you so much for your kind review. All the best for the future. Graham, Shannon and the team. ...
Jun 18,2019
Jun 18,2019
1
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Shannon was very helpful and made buying my First Home a very easy and smooth process!
Shannon was friendly and approachable and if I had any queries, Shannon was always there to help...
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Jun 11,2019
Jun 11,2019
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My adviser Nikki Cockcroft explained everything really well, and got me a much better deal than my bank. Becky Taylor took over chasing my solicitors and helped me with queries along the way. Thank you to you both...
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Comment on agent fees
Cheaper than others around
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Jun 20, 2019
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Hi, Thank you for your kind comments, myself and Nikki really appreciate you taking time to leave us a review. Kind Regards Becky and Nikki ...
Jun 10,2019
Jun 10,2019
1
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Shannon from the Rawtenstall branch was very friendly and approachable. The process was complex and she kept us informed at every occasion.
Met Ethan in branch and was very pleasant.
Recommended...
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Jun 09,2019
Jun 09,2019
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In hindsight I think the original valuation was very overpriced as confirmed by the actual selling price, whether this was a ploy to gain the business or a genuine mistake is does not distract from the service received from Shannon, her communication skills are very ...
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May 29,2019
May 29,2019
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Shannon was in contact from the start of the process until the completion and kept me fully informed of progress...
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May 28,2019
May 28,2019
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Shannon helped turn a really stressful time in my life into a manageable situation. Thanks for the non-stop communication and updates!...
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Comment on agent fees
Good
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May 23,2019
May 23,2019
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Prompt professional and polite at all times guiding us through the purchasing process from a corporate client.They went over and above board chasing solicitors and constantly feeding back. Shannon even offered to open up early so we could collect the keys. Would`nt hesitate ...
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May 22,2019
May 22,2019
0
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Many thanks Shannon for all the help, concern and advice you gave selling Mum's bungalow following her death. I would strongly recommend anyone in my position to contact you as nothing was too much trouble. At each step of the way you kept me fully ...
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Comment on agent fees
I was quite happy to pay the fees considering the help received
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May 17,2019
May 17,2019
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Shannon at Ryder and Dutton was fantastic with helping us buying our new house, she would always phone up and give us updates all the time. Every time i had a enquire about the property she would deal with the matter straight away. It was ...
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Comment on agent fees
Very good
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May 10,2019
May 10,2019
0
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I can not recommend Shannon highly enough. Her attention to detail and work ethics are exemplary.
From our first contact she was friendly but professional, engaging and anticipated my every need during my house purchase. Nothing was too much trouble. She was the much needed ...
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Whatever she gets she earns every penny!
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May 10,2019
May 10,2019
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Shannon was great in making sure our house purchase went through as quickly as possible, even helping the vendor scan documents in so that they could be sent over to the solictors in a timely manner.
I wouldn't hesitate to recommend her and Ryder & Dutton ...
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May 08,2019
May 08,2019
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Had a few issues along the way with communication however pleased with how things went overall. Pleased with Shannon and her honesty. Ethan although he is new he was a great help....
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May 08,2019
May 08,2019
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Ryder and Dutton have an advantage over their local competitors - the out of hours phone team. Don't underestimate how important it is for someone wanting to book a viewing of your house to be able to speak to a human, not a answer machine. 90% ...
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May 03,2019
May 03,2019
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She was a pleasure to deal with and very professional. I would recommend her very highly to anyone who was dealing with the company...
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May 03,2019
May 03,2019
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Valued member of staff
excellent proffrsional service
credit to the team
very helpful and friendly person
Made buying a pleasure...
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Comment on agent fees
Good
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May 01,2019
May 01,2019
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Very approachable and professional, constantly updating us with the process of our purchase. Also helped with any questions that we had throughout the process....
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Apr 18,2019
Apr 18,2019
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Shannon has been very helpful,professional all the time whilst I was buying my house.Communication was excellent and always made me feel like she had time and advice for me.Thankyou so much....
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Apr 18,2019
Apr 18,2019
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Shannon provided a very good service as the sale of my property progressed. Very professional and friendly, responded back to emails promptly and kept me updated at all times....
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Comment on agent fees
The fees were fair, although other agents in the area are slightly cheaper I would say Ryder & Dutton are worth paying extra as the service is far better. I had my property up with another local agent before I changed to Ryder & Dutton and I found Ryder & Dutton’s marketing so much better I had more than double the viewings. They also have an online portal where you can keep track of how many views the property has had on Rightmove, feedback on viewings and how the sale is progressing.
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Apr 10,2019
Apr 10,2019
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excellent communication from shannon throughout the whole purchase of the house keeping me up to date on a weekly basis, first class service from start to finish....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2:37 PM 07/08/2017 by allAgents
Awards won by Ryder & Dutton, Rawtenstall BB4 8EG
-
2019
Best Letting Agent in BB4
-
2019
Best Estate Agent in BB4
-
2019
Best Overall Agent in BB4
-
2019
Best Letting Agent in Rawtenstall
-
2019
Best Estate Agent in Rawtenstall
-
2019
Best Overall Agent in Rawtenstall
-
2018
Best Letting Agent in BB4
-
2018
Best Overall Agent in BB4
-
2018
Best Estate Agent in BB4
-
2018
Best Letting Agent in Rawtenstall
-
2018
Best Overall Agent in Rawtenstall
-
2018
Best Estate Agent in Rawtenstall
-
2017
Best Estate Agent in BB4
-
2017
Best Letting Agent in BB4
-
2017
Best Overall Agent in BB4
-
2017
Best Letting Agent in Rawtenstall
-
2017
Best Estate Agent in Rawtenstall
-
2017
Best Overall Agent in Rawtenstall
-
2018
Best Estate Agent in North West
