Carole Wallis has been my letting agent for the past 6 years. She consistently keeps me informed as to what is happening with my flat and she also contacts my tenants to check that they are satisfied with their environment. She is sympathetic when I have to pay the quarterly management fee and when repairs need to be made in the flat. I am sure that I could not continue to own this flat if Carole were not so reliable in helping me to deal with problems as they arise. I have complete confidence in her judgement and her efforts to keep everyone happy. I could not hope to find a better letting agent.