100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
38% lettings fee satisfaction
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2024
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May 02,2019
May 02,2019
11
people found
this helpful
this helpful
I've been renting a property in Sheffield through JMC for the past year and will be avoiding any rental properties that are let through this agent in the future.
As many others have stated, Colin is the perfect salesman. Starts off friendly and approachable during viewings, gets your signature on the agreement and then instantly becomes abrupt and disinterested.
Despite stating we'd like a tenancy lasting at least one year for various reasons, the tenancy agreement we were presented with (via email!) after applying for the property only covered a period of 6 months, with a renewal fee after the 6 months. Wouldn't have been an issue if we hadn't specifically stated we would not sign an agreement covering less than 6 months, before paying to apply for the property.
Throughout our time in the property we have found JMC to be unprofessional and incompetent. When they do respond to your emails, they don't seem to have actually read what you've written and will only respond to the parts that suit them. For instance, in response to a lengthy email regarding the numerous maintenance issues in the property, my dismay at the landlord not fulfilling his contractual duty to undertake repairs and a question about how to serve our notice to end the tenancy, I received a five-word response. The unprofessional way the company communicates with its tenants leaves the impression that they are not at all interested in the health, safety and satisfaction of their paying customers. The overall impression is that tenants are a burden on both the letting agent and the landlord, as exemplified by the fact that JMC have allowed the landlord to breach his contractual responsibility to repair structural damage to the property because he doesn't like the quoted repair costs.
We are eagerly hunting for a new property to rent through more professional and reputable letting agents and cannot wait to cut ties with JMC. I look forward to seeing the current property sit on the rental market for months when the landlord's refusal to undertake necessary repairs and the overpriced rental price dissuade potential tenants.
As many others have stated, Colin is the perfect salesman. Starts off friendly and approachable during viewings, gets your signature on the agreement and then instantly becomes abrupt and disinterested.
Despite stating we'd like a tenancy lasting at least one year for various reasons, the tenancy agreement we were presented with (via email!) after applying for the property only covered a period of 6 months, with a renewal fee after the 6 months. Wouldn't have been an issue if we hadn't specifically stated we would not sign an agreement covering less than 6 months, before paying to apply for the property.
Throughout our time in the property we have found JMC to be unprofessional and incompetent. When they do respond to your emails, they don't seem to have actually read what you've written and will only respond to the parts that suit them. For instance, in response to a lengthy email regarding the numerous maintenance issues in the property, my dismay at the landlord not fulfilling his contractual duty to undertake repairs and a question about how to serve our notice to end the tenancy, I received a five-word response. The unprofessional way the company communicates with its tenants leaves the impression that they are not at all interested in the health, safety and satisfaction of their paying customers. The overall impression is that tenants are a burden on both the letting agent and the landlord, as exemplified by the fact that JMC have allowed the landlord to breach his contractual responsibility to repair structural damage to the property because he doesn't like the quoted repair costs.
We are eagerly hunting for a new property to rent through more professional and reputable letting agents and cannot wait to cut ties with JMC. I look forward to seeing the current property sit on the rental market for months when the landlord's refusal to undertake necessary repairs and the overpriced rental price dissuade potential tenants.
Comment on agent fees
Extortionate
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Latest Reviews
11th Nov 2019
reviewed by 'Just_Make_Cash'
2nd May 2019
reviewed by 'JMC-'
15th Nov 2018
reviewed by 'Happy'
26th Oct 2017
reviewed by 'Fobbed'
7th Mar 2016
reviewed by 'Q'
4th Nov 2015
reviewed by 'trish'
Opening Hours
Address
JMC Estate Agents
Ground Floor, Laver House, Birley Moor Road
Sheffield
South Yorkshire
S12 4WG
0114 2487030
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 67% | 38% | £450 | £600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 3 | 0 | 6 | 2 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Nov 11,2019
Nov 11,2019
3
people found
this helpful
this helpful
DO NOT USE, EVER!
They will:
- Force you to stay in your contract and pay rent if you try to exit the contract before your fixed term ends. They are not willing to compromise in anyway and insist you must carry on paying. You ...
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Comment on agent fees
Probably the highest we've ever paid
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May 02,2019
May 02,2019
11
people found
this helpful
this helpful
I've been renting a property in Sheffield through JMC for the past year and will be avoiding any rental properties that are let through this agent in the future.
As many others have stated, Colin is the perfect salesman. Starts off friendly and approachable during ...
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Comment on agent fees
Extortionate
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Nov 15,2018
Nov 15,2018
0
people found
this helpful
this helpful
Fantastic service! Listed property quickly, kept in touch and sold for a good price!! Would recommend to anyone to use this company.
Excellent fees as well!...
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Oct 26,2017
Oct 26,2017
6
people found
this helpful
this helpful
Interesting to read the reviews on this site and pleased to read the majority have the same opinion as me! Untrustworthy, uncooperative, poor communication skills and rude sums JMC up!!! Yes Colin starts off as the ideal representation of an Estate Agent but once he ...
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Comment on agent fees
No comment! It's not the fees it's the poor treatment from a paying customer and dire communication skills I have a problem with!
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Mar 07,2016
Mar 07,2016
7
people found
this helpful
this helpful
As a tenant of JMC I have had numerous problems with needing repairs etc and them not being done on time. I was then told my contract was up and I must move out within 8 weeks as my landlord wanted his property back as soon ...
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What agent could do to change your mind?
High fees to sign up for a tenancyAttached Filesnbsp;
Comment on agent fees
High fees to sign up for a tenancy
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Nov 04,2015
Nov 04,2015
6
people found
this helpful
this helpful
Don't use these people. They are expensive with lots of hidden costs you don't see until you are in the property.
They are miserable, unfriendly lack basic communication skills.
It's always "I'll get back to you"......you'll be lucky !!!!
Rubbish, no confidence in them whatsoever,...
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Jul 20,2015
Jul 20,2015
9
people found
this helpful
this helpful
I would definitely warn any potential customers of JMC to think about it before committing they are awful.
Initially Colin (it's his business) is very nice , but how he changes once he's got hold of your money is unbelievable .
JMC did basically nothing other than ...
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What agent could do to change your mind?
Answer phone calls/emails and stop being so rude to paying customersAttached Filesnbsp;
Comment on agent fees
They do the very minimum for what they charge
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Feb 11,2015
Feb 11,2015
7
people found
this helpful
this helpful
TLDR; Stay away from JMC.
Throughout our experience as tenants with JMC Estate Agents we have had little that made us feel comfortable with them. They don't seem to care about the condition of the property: we requested maintenance for multiple issues, and rarely (if ...
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What agent could do to change your mind?
Agent should: - respond to requests for maintenance - allow tenant(s) sufficient time to review inventory & property - not extort tenant for references - be willing to meet tenant at property for inspection - not pre-fill portions of tenancy agreement which are to be filled by tenantAttached Filesnbsp;
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Sep 11,2014
Sep 11,2014
8
people found
this helpful
this helpful
Shocking service they don't inform you when your tenant needs something repairing after calling them 2 or 3 times, nothing gets done fast they have list me hundreds of pounds with there lack of organisation/care in between lettings. Keep well away you get what you pay ...
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What agent could do to change your mind?
Close downAttached Filesnbsp;
Comment on agent fees
Ok
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Jan 16,2014
Jan 16,2014
7
people found
this helpful
this helpful
I found the agent Jmc the most horrendously unprofessional, incompetent and rude agents I have ever had the misfortune of meeting and dealing with. Throughout my tendency they failed to respond or action any of my communications or requests. An example being that for five ...
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What agent could do to change your mind?
Act in a professional manner. Full fill the role of agent by at least answering all correspondence from the tenant especially in relation to aspects of the property that pose a risk to health and safety. Treat and speak to its customers in a professional and Courteous manner and subject them to a barrage of rudeness and abuse on the phone if the tenant is trying to report or speak regarding matters relating to his or her tenancy. Act in an expeditious manner with regards to complaints or in relation to matter that if ignored result in the delay or loss of bond. Start behaving like a professional letting agent not a cowboy outfitAttached Filesnbsp;
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Aug 03,2011
Aug 03,2011
0
people found
this helpful
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It is a refreshing change to find a good, honest agent like this one. I have had dealings with other agents in the past, mainly when purchasing and have had some negative experiences. Completely different with JMC, I sold my house withing two weeks, despite ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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