Having waited for months for a completion date on the sale of my home I had to move quickly when it was finally agreed or risk losing the sale. A family member was seriously ill with a heart attack and we were very stressed. We found a property with Leaders - it was expensive but we had less than a week and so had to take it. We signed the rental agreement five minutes before they were due to close the branch on a Saturday evening. There was an error in the amount of rent - £1295/month instead of £1275/month - but I didn\'t query it at the time because I wasn\'t fully aware of the discrepance; it was a niggling doubt. It was only when I got home and checked it to the advert etc that I noticed.
The agreement stated that Leaders would notify in advance of a visit to inspect. It also agreed that no pets without permission from the Landlord, and no smoking in the property.
The day we moved in we noticed that the shower attachment in the bathroom wasn\'t working, the alarm kept \'beeping\' and the blind in the bathroom fell down. We also noticed a pipe protruding from the centre of the small garden. We notified Leaders about the pipe and the alarm, but nothing was done. A week later the front door starting getting stuck, but they did not send anyone round.
Recently a friend of ours had to go and visit her sick mother up north (we are in the south) and she asked if we would look after her cats for a few weeks - it was urgent, so we said we would. She had given us the cat food and the Frontline flea treatment etc.
One day, Leaders let themselves into the property without any prior notice. I was asleep in bed and didn\'t even realise they had visited until I was sent the visit report (I had been up all the previous night, by the way). Their report mentioned the cats and evidence of smoking. I had friends round the previous night and they were smoking, but on the patio not in the house, and I brought the ashtrays in afterwards. The report also said the property was in good order and there was no damage from the cats. Two days later I received a letter from Leaders inviting us to renew for another six months. A day after that I received a notice to quit because of cats and smoking! I have not been sleeping and still trying to find a house to buy with the little money I have, and find work since being made redundant, and now I have to move a week or so after Christmas.
I should also add that I had no TV signal in the area (now using Freesat) and no phone/internet for six weeks. Leaders must have known this and did nothing to warn us before we moved in.
Leaders are unprofessional, money-grabbing scum.
What agent could do to change your mind?
The house is in good order - we are very clean and are careful about the place. We paid our rent six months in advance and hoped to do so for a second six months. We are good people and don\'t deserve this treatment from them. They are a scary bunch and I was scared to mention the overcharge of rent or the leaky shower head etc. Who do they think they are!!!
They could change their attitude. I\'ve always been a homeowner so new to the tenant thing and this has scared the hell out of me.