I really wished I\'d looked at this site and read the reviews before I signed up for my tenancy.
The Sales team are great (Shereen), but unfortunately that\'s where the greatness ends. The management agent portion of the business is awful, my dealings with Lenka Lepsi have been painful, taking weeks to resolve complaints that should have been resolved in minutes. Ineffective, unreasonable and obstructive are all words that I would use to describe Lenka and KFH.
If you can avoid them then please do, after all even if you are renting it is your home and you deserve to be treated with respect.
What agent could do to change your mind?
Treat your tenants with respect, repeat business is unlikely if not.