“Excellent Customer Service...”
5 Star Review
Apr 19,2019
By:
'Mr'
Apr 19,2019
Branch: Birmingham, 3 International House, Old Walsall Road
Services: Sales (as a Vendor)
Sold price: £145
Would you recommend?: Yes
Postcode: B20
Branch: Birmingham, 3 International House, Old Walsall Road
Sales (as a Vendor)
Sold price: £145
Postcode: B20
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I used Paul Carr to sell a house for me as the executor of an estate, i booked an appointment and the gentleman turned up on time and gave me a quote there and then and a written quote within a few day which i accepted.
My next dealing with them was with the manager at the time who came around and measured up and booked me a home visit with Samantha Wright.
Samantha had the job of looking after me until the house was sold subject to contract, then i was introduced to Michelle Hiley who then looked after me until the end.
Although the house took almost a year to finally go through, no fault on Paul Carr, people were putting in offers and not having the money or passing the security checks.
Both ladies gave first class customer service the entire time, always friendly and bubbly over the phone and if not available always called me back as soon as they could, i felt nothing was too much trouble for them.
If i found myself in the same position, i would have no hesitation in using them again.
Comment on agent fees
It was nice to have a set fixed fee, nothing that no matter how long it took, i would pay no more
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