Three years ago our RTM Company took over control from a highly resistant, litigious and obstructive freeholder. The best decision we made was to appoint Atlantis as our managing agents.
They drew up a a six year plan with annual budgets and enabled us to keep costs under control while improving services and refurbishing. We communicate directly with relevant personnel, including the director, by phone and email and always get prompt replies and action. When staff have changed, the transfer has been seamless. Atlantis have introduced us to experienced legal and other services and have always remained engaged with any issues.
Thanks are particularly due to:
Director Andrew Strong, who always replies promptly and usefully to important concerns, even out of hours;
Tina Watkin, who has worked tirelessly on our behalf from the start on difficult financial, legal and administration issues;
and Antony Parkinson and Graham Jones who efficiently deal with the block management.