Liv Group
Head Office, Leeds, LS1
1/5, 10 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“Terrible customer service...”

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Apr 17,2019
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By: 'Scott'
Apr 17,2019
1 people found
this helpful
I have been renting properties as a tenant for almost a decade, and I can unequivocally state that Liv group are by far and away the worst letting agent I have had the misfortune of engaging with.
Liv group actively avoided conducting much need upkeep and repairs on the property, despite frequent requests and reminders from myself and my fellow tenants. Liv group actively sought to squeeze every last bit of money out of me as they could and they're customer service was, to put it mildly, poor.

I cannot recommend avoiding Liv group enough.
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Opening Hours
Address

Liv Group
Whitehall Waterfront,2 Riverside Way
Leeds
West Yorkshire
LS1 4EH
0113 831 3300

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £1,000 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 4 0 0 0 0 0 5
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Today I lose £12000...I sought to buy a fla......”

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Aug 31,2023
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By: 'MARTIN BARWELL'
Aug 31,2023
0 people found
this helpful
Today I lose £12000... I sought to buy a flat at 16 Silk Mill Elland.All I was seeking was indemnity against The Cladding Costs removals.Nobody is available to talk too and no-one accepts responsibility.My Solicitor is aghast at their service from their Solicitors.Liv......
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“OverviewReviewsServicesPhotosAboutReviews fr......”

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Mar 29,2022
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By: 'Joboj'
Mar 29,2022
1 people found
this helpful
OverviewReviewsServicesPhotosAbout Reviews from the web 1/5allAgents · 9 reviews Google review summary 2,4 (112) Google reviews All work 8 complaint 8 lift 6 tenancy 6 +6 Sort by Most relevant Newest Highest Lowest Joanne Borchert Joanne Borchert 8 reviews·2 photos just nowNEW Shockingly inebt, one star undeserved. The Govt needs to regulate such cowboys. 9 months ...
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“A truly shocking outfit. Charging me twice fo......”

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Mar 24,2021
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Mark
By: 'Sean'
Mar 24,2021
0 people found
this helpful
A truly shocking outfit. Charging me twice for after staircasing at when I try to explain Im happy to pay the pro rata fee when adjusted (initial invoice not received) and they say no, hide behind a wall of silence then adjust my invoice to ...
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“Terrible mananging agent. don't care about t......”

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Mar 16,2021
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By: 'Kieron'
Mar 16,2021
3 people found
this helpful
Terrible mananging agent. don't care about the people that own or live in the building the manage. Lazy. like to drop shock invoices on your for +20% of the service charges. 6 months late with the accounts. absolutely useless, rude and incompetent....
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“I have been letting with them for a year and ......”

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Dec 19,2020
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Belinda
By: 'Mark'
Dec 19,2020
1 people found
this helpful
I have been letting with them for a year and I would rather not move because of hassle... but I HAD TO! No WIFI for 4 months!!! I kept calling and calling and I always get the same answer, it is being sorted. How can a ...
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“I feel abit conned having to even give 1 star......”

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Jul 09,2020
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By: 'Daniel'
Jul 09,2020
0 people found
this helpful
I feel abit conned having to even give 1 star. This company have been nothing but trouble since the start of my tenancy, The communication is absolutely awful. Emails aren't responded too and Phone calls aren't picked up. No one seems to want to take responsibility ...
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By: Shameem Clare
Jan 10, 2021
View all comments (1)
Absolutely horrific customer service! I have never ever known a company like this. Rude! Never reply and the development is a mess. Avoid avoid avoid!!! ...

“This company is a mess, and Poor Organisation......”

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Jan 27,2020
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Mark
By: 'Wong'
Jan 27,2020
3 people found
this helpful
This company is a mess, and Poor Organisation. I'd suggest them stop adding fake positive reviews themselves. I've owned a flat A managed by them (unfortunately) since 2017, and have been paying service charges on time etc. I've bought another flat B in the same building ...
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“Terrible....”

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May 03,2019
Minithumbdown
By: 'Steven'
May 03,2019
1 people found
this helpful
I have been renting since 2013 and have never come across such complacency, lack of interest and poor customer service. Please avoid at all costs...
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“Terrible customer service...”

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Apr 17,2019
Minithumbdown
By: 'Scott'
Apr 17,2019
1 people found
this helpful
I have been renting properties as a tenant for almost a decade, and I can unequivocally state that Liv group are by far and away the worst letting agent I have had the misfortune of engaging with. Liv group actively avoided conducting much need upkeep ...
read full review
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“Poor service...”

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Jul 25,2018
Minithumbdown
Belinda
By: 'Valeria'
Jul 25,2018
0 people found
this helpful
Rented an apartment for nine months with furniture, when I first contacted them they rented the apartment I was ready to pay for and ceased to reply to my emails so my flatmate contacted them to rent any apartment and ended up renting one of ...
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Comment on agent fees
Check out fees were stated in the contract and it also mentioned a cleaning fee but no price. End of tenancy cleaning came to 480 GBP when in London and other places they charge around 150-250 for the same service. Liv presented invoices from cleaning agents I feel taken advantege off. I reccomend changing cleaning services to one more beneficial to the tenant as they don´t care about the price because the don´t have pay it. I also reccomend to inform your tenants of the charges before presenting it to them unexpectedly as this cleaning fee is what I payed as a student for a monthly rent.
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By: D Joze
Nov 26, 2020
View all comments (2)
They are horrible! Managing the apartments based in they get enough complaints regarding an issue. 3 nights of black out in the communal area, pitch black foot path and entrance to the development! Residents walking to and from their apartments in total darkness for over 15 hours of darkness Daily in the past 3 days! They are only good in charging you the service charge. Terrible service! AVOID THEM! ...
No fees information available
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Awards won by Liv Group, Leeds LS1 4EH



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