Bensons
Westminster Branch, London, SW1P
1/5, 3 reviews
0% recommended
33% sales valuation accuracy
33% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction



Property Features

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“Poor customer service...”

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Apr 12,2019
Minithumbdown
By: 'MEEA'
Apr 12,2019
0 people found
this helpful
I had a few questions and concerns before proceeding with signing the lease, sadly my questions were unanswered and the replies I did receive were very rude and lacking in customer service.

I understand that the agent in question may have been having a bad day but that's no reason to be rude to a prospective tenant. I decided that it was better not to proceed.
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Opening Hours
Address

Bensons
106 Horseferry Road
Westminster,London
Greater London
SW1P 2EF
02072 227020

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 33% £0 £0
Lettings 0% 33% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 3 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Poor customer service...”

Share on :
Apr 12,2019
Minithumbdown
By: 'MEEA'
Apr 12,2019
0 people found
this helpful
I had a few questions and concerns before proceeding with signing the lease, sadly my questions were unanswered and the replies I did receive were very rude and lacking in customer service. I understand that the agent in question may have been having a bad ...
read full review
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“John R review is exactly describing same experience for me. ......”

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May 17,2017
Minithumbdown
By: 'Ashey'
May 17,2017
3 people found
this helpful
John R review is exactly describing same experience for me. Bensons are over-charging you, then showing you the bills leaving you with no choice. Constantly lying and not responding when shown contradictory evidence....
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Comment on agent fees
bad. just constantly trying to steal you.
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“Horrible experience as a letting agency. We rented a flat ......”

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Aug 14,2016
Minithumbdown
By: 'John'
Aug 14,2016
4 people found
this helpful
Horrible experience as a letting agency. We rented a flat with them and they attempt to cut corners in any way possible, even by lying to the landlord about repair/replacement costs. Incredibly poor also in terms of inventory. Overall, just appalling service and completely ...
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By: Kathleen
Aug 04, 2018
View all comments (1)
I've just seen the bad review - and I have to say that I totally disagree. I rented through Benson's for over two years and they were great. Maria particularly was exceptional. Quick to sort any problems, easy to get hold of, reliable, knowledgeable and great to deal with. She was also an excellent broker between tenant and landlord, when it came to rental increases or issues with the flat. (A one-bed in Westminster.) Have come across terrible estate agents before, but Benson's isn't one of them ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Bensons, London SW1P 2EF



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