Leaders
godalming, Godalming, GU7
3.7/5, 6 reviews
50% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features


“Leaders - I no longer trust or have confidence in this company...”

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Apr 11,2019
Minithumbdown
By: 'The'
Apr 11,2019
2 people found
this helpful
I rent out three properties through Leaders, however, since they changed from IMS to Leaders I have lost all faith in them to provide a service. Based on my experiences, I consider them to be incapable of managing contractors to enact maintenance and repairs. The day before a tenant was due to move-in, I visited a property to provide access for a boiler service only to find that the preparatory work to clean and clear the property and ready it for the tenant had not been carried out. It also appears that other previous works had not be completed. I have had a series of issues with Leaders on this property and I feel I am not able to trust Leaders to fulfil the contract works they charge for. My advice for prospective landlords is to take your business elsewhere and for existing landlords to check all contract works before paying a penny.
Comment on agent fees
Acceptable for a good service, but excessive for the level of service I have received.
Was this helpful? Yes
By: Russell Hopwood
Apr 15, 2019
I agree with this, I'm a tenant and been left without heating and hot water for 6 days and they say there is a chance the boiler may be fixed tomorrow. They are less than useless

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Opening Hours
Address

Leaders
86 High Street
Godalming
Surrey
GU7 1DU
01483 424040

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £460 £460
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 0 2 0 0 0 0 0 0
Areas covered
  • GU8
    GU9
    GU7
    GU3
    GU10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings TPOS
Latest Properties

No Properties

“Leaders - I no longer trust or have confidence in this company...”

Share on :
Apr 11,2019
Minithumbdown
By: 'The'
Apr 11,2019
2 people found
this helpful
I rent out three properties through Leaders, however, since they changed from IMS to Leaders I have lost all faith in them to provide a service. Based on my experiences, I consider them to be incapable of managing contractors to enact maintenance and repairs. The ...
read full review
Comment on agent fees
Acceptable for a good service, but excessive for the level of service I have received.
Was this helpful? Yes
By: Russell Hopwood
Apr 15, 2019
View all comments (1)
I agree with this, I'm a tenant and been left without heating and hot water for 6 days and they say there is a chance the boiler may be fixed tomorrow. They are less than useless ...

“We had no money over Christmas because of this awful ......”

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Dec 26,2013
Minithumbdown
By: 'Luke'
Dec 26,2013
5 people found
this helpful
We had no money over Christmas because of this awful company and lies about returning our deposit. The should be avoided at all costs...
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“The whole team at Leaders in Godalming are extremely helpful, ......”

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Mar 16,2013
Minithumbup
By: 'MB'
Mar 16,2013
2 people found
this helpful
The whole team at Leaders in Godalming are extremely helpful, friendly and very professional in their approach. As a landlord of two flats which Leaders have handled in terms of finding tenants, they listened to my request for tenants, were pro-active in their approach to ...
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“Very professional and proactive. The staff are friendly and personable ......”

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Mar 11,2013
Minithumbup
By: 'Landlord'
Mar 11,2013
2 people found
this helpful
Very professional and proactive. The staff are friendly and personable and constantly kept me updated throughout the process. The paperwork was dealt with promptly and professionally. The staff were always contactable during business hours and dealt with requests quickly. In addition, the tenant told me ...
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“Just a Fantastic agent! You call explain your issue no ......”

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Nov 07,2012
Minithumbdown
Charlotte
By: 'Luke'
Nov 07,2012
8 people found
this helpful
Just a Fantastic agent! You call explain your issue no matter how big or small and they sort it out. Very professional but caring at the same time. Have recommended them to family and friends....
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“The Leaders branch in Godalming might be small, but they ......”

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Oct 27,2012
Minithumbup
Ros
By: 'Peter'
Oct 27,2012
8 people found
this helpful
The Leaders branch in Godalming might be small, but they have far exceeded my expectations. As a landlord I needed some good solid advice and have received this in abundance, since bringing my property to Leaders. So far I have dealt with Charlotte and Ros, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Leaders, Godalming GU7 1DU



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