“Leaders - I no longer trust or have confidence in this company...”
1 Star Review
Apr 11,2019
By:
'The'
Apr 11,2019
Branch: Godalming, 86 High Street
Services: Lettings (as a Landlord)
Rent PCM: £460
Would you recommend?: No
Postcode: DE23
Branch: Godalming, 86 High Street
Lettings (as a Landlord)
Rent PCM: £460
Postcode: DE23
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people found
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I rent out three properties through Leaders, however, since they changed from IMS to Leaders I have lost all faith in them to provide a service. Based on my experiences, I consider them to be incapable of managing contractors to enact maintenance and repairs. The day before a tenant was due to move-in, I visited a property to provide access for a boiler service only to find that the preparatory work to clean and clear the property and ready it for the tenant had not been carried out. It also appears that other previous works had not be completed. I have had a series of issues with Leaders on this property and I feel I am not able to trust Leaders to fulfil the contract works they charge for. My advice for prospective landlords is to take your business elsewhere and for existing landlords to check all contract works before paying a penny.
Comment on agent fees
Acceptable for a good service, but excessive for the level of service I have received.
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