Rawtenstall, BB4
4.8/5, 354 reviews
99% recommended
90% sales valuation accuracy
96% sales fee satisfaction
81% lettings valuation accuracy
93% lettings fee satisfaction
Ryder & Dutton - Visit Our Website

“first class customer service...”

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Apr 10,2019
Minithumbup
By: 'Andrew'
Apr 10,2019
0 people found
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excellent communication from shannon throughout the whole purchase of the house keeping me up to date on a weekly basis, first class service from start to finish.
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n/a
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Opening Hours
Address

Ryder & Dutton
68 Bank Street
Rawtenstall
Lancashire
BB4 8EG
01706 227999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 96% £51,500 £1,005,000
Lettings 81% 93% £300 £1,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
51 1 54 0 123 1 109 3 12 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Relocation Agent Network Property Redress Scheme
Latest Properties

No Properties

Images & Videos

“Thanks Rachael and Sarah, great service and p......”

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Nov 16,2019
Minithumbup
Rachael
Sarah
By: 'Ian Moores'
Nov 16,2019
0 people found
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Thanks Rachael and Sarah, great service and personal management of our properties which is no easy task given that there are 10 of them....
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“Tenant takeover...”

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Nov 06,2019
Minithumbup
By: 'Paul Fitton'
Nov 06,2019
0 people found
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Sarah met the tenants taking over the property and dealt with all the paperwork very efficiently, while, at the same time, making the new tenants feel relaxed with her conversation. She ensured that the tenants were aware of all the utilities and encouraged questions from ...
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By: Sarah Green
Nov 07, 2019
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Good afternoon Paul Thank you for your recent review, super happy that you are pleased with the service that we offer. Regards Sarah ...

“As a first time tenant I'm happy to recommend......”

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Oct 28,2019
Minithumbup
Rachael
Sarah
By: 'Sunny Mistry'
Oct 28,2019
0 people found
this helpful
As a first time tenant I'm happy to recommend Ryder & Dutton. With help from Rachael and Sarah at the Rawtenstall site, they attend to any issues that arise during my tenancy. They are smart, flexible, approachable, very responsive, easy to talk to and understanding. They ...
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“Janet Warsap...”

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Sep 20,2019
Minithumbup
Janet
By: 'Caroline Crompton'
Sep 20,2019
0 people found
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Janet Warsap from the Rawtenstall branch was very friendly & helpful during my particularly stressful recent purchase of a property....
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By: Janet Warsap
Sep 25, 2019
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Thank you Caroline for your kind words. I am pleased that we got there in the end, it was a bit of a battle! Best wishes in your new home, please do keep us updated with how you're settling in. Janet ...

“Sale and purchase via Ryder and Dutton...”

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Aug 08,2019
Minithumbup
Janet
By: 'Natalie Ward'
Aug 08,2019
0 people found
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Could not fault the service at all. Janet was on the phone to me as soon as there were any updates with my sale and purchase. Friendly and professional, couldn’t have asked for anything more. I had gone to a different agent in the ...
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By: Janet Warsap
Sep 25, 2019
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Thank you for your lovely review! So pleased we had the opportunity to assist you not just in your sale, but your purchase too. We hope you are all settled in your new home now. Please do not hesitate to contact us again if ever you need us. Best wishes, Janet ...

“5* service...”

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Jul 26,2019
Minithumbup
Janet
By: 'Karen Cureton'
Jul 26,2019
0 people found
this helpful
We bought a house in May from Rawtenstall/Bacup agents and dealt with Janet Warsap. Janet was so efficient and on the ball and I never had to ring to enquire as Janet always made sure we were up to date with everything, making our “...
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By: Janet Warsap
Jul 31, 2019
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Thank you Mrs Cureton for the lovely review! So pleased that you felt the service we provided was efficient and stress free. We aim to provide the best customer experience for all of our clients so I am pleased you felt this. Good luck with the house, I look forward to seeing it looking at it's best. Janet ...

“If you want an estate agent with a can do att......”

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Jul 04,2019
Minithumbup
Janet
By: 'Lorraine Pickles'
Jul 04,2019
0 people found
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If you want an estate agent with a can do attitude then the team at Ryder & Dutton Rawtenstall are the ones for you. Our dedicated contact, initially Shannon and then Janet (supported by Ethan when Shannon was on holiday) provided a high level of support ...
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By: Janet Warsap
Aug 08, 2019
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Thank you for your fabulous review Mrs Pickles! We are so pleased to hear that we have been successful in providing a good service all round to you. I hope you have settled into your new home now and are enjoying it. Best wishes and please do not hesitate to get in touch if you ever require assistance, Janet ...

“First Time Buyer...”

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Jun 20,2019
Minithumbup
By: 'Katie'
Jun 20,2019
1 people found
this helpful
Excellent communication throughout our buying process. Shanon helped me and my partner source and purchase our new home. Thank you, Katie & Paul...
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By: Graham Shuittleworth
Jun 20, 2019
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Dear Katie and Paul, thank you so much for your kind review. All the best for the future. Graham, Shannon and the team. ...

“Friendly Staff...”

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Jun 18,2019
Minithumbup
By: 'Gof22'
Jun 18,2019
1 people found
this helpful
Shannon was very helpful and made buying my First Home a very easy and smooth process! Shannon was friendly and approachable and if I had any queries, Shannon was always there to help...
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“Great service...”

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Jun 11,2019
Minithumbup
Nikki
Rebecca
By: 'AE'
Jun 11,2019
0 people found
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My adviser Nikki Cockcroft explained everything really well, and got me a much better deal than my bank. Becky Taylor took over chasing my solicitors and helped me with queries along the way. Thank you to you both...
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Comment on agent fees
Cheaper than others around
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By: Becky
Jun 20, 2019
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Hi, Thank you for your kind comments, myself and Nikki really appreciate you taking time to leave us a review. Kind Regards Becky and Nikki ...

“Pleasant experience...”

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Jun 10,2019
Minithumbup
By: 'Chris'
Jun 10,2019
1 people found
this helpful
Shannon from the Rawtenstall branch was very friendly and approachable. The process was complex and she kept us informed at every occasion. Met Ethan in branch and was very pleasant. Recommended...
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N/A
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“House sale...”

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Jun 09,2019
Minithumbup
By: 'DD'
Jun 09,2019
0 people found
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In hindsight I think the original valuation was very overpriced as confirmed by the actual selling price, whether this was a ploy to gain the business or a genuine mistake is does not distract from the service received from Shannon, her communication skills are very ...
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“Buying...”

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May 29,2019
Minithumbup
By: 'DC'
May 29,2019
0 people found
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Shannon was in contact from the start of the process until the completion and kept me fully informed of progress...
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N/A
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“Brilliant...”

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May 28,2019
Minithumbup
By: 'RossendaleBuyer'
May 28,2019
0 people found
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Shannon helped turn a really stressful time in my life into a manageable situation. Thanks for the non-stop communication and updates!...
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Comment on agent fees
Good
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“Excellent service...”

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May 23,2019
Minithumbup
By: 'Five star service'
May 23,2019
0 people found
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Prompt professional and polite at all times guiding us through the purchasing process from a corporate client.They went over and above board chasing solicitors and constantly feeding back. Shannon even offered to open up early so we could collect the keys. Would`nt hesitate ...
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“Shannon Laycock...”

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May 22,2019
Minithumbup
By: 'Hazel'
May 22,2019
0 people found
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Many thanks Shannon for all the help, concern and advice you gave selling Mum's bungalow following her death. I would strongly recommend anyone in my position to contact you as nothing was too much trouble. At each step of the way you kept me fully ...
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Comment on agent fees
I was quite happy to pay the fees considering the help received
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“fantastic very helpful...”

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May 17,2019
Minithumbup
By: 'Ikram'
May 17,2019
0 people found
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Shannon at Ryder and Dutton was fantastic with helping us buying our new house, she would always phone up and give us updates all the time. Every time i had a enquire about the property she would deal with the matter straight away. It was ...
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Comment on agent fees
Very good
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“Second to none...”

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May 10,2019
Minithumbup
By: 'Diana Bradshaw'
May 10,2019
0 people found
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I can not recommend Shannon highly enough. Her attention to detail and work ethics are exemplary. From our first contact she was friendly but professional, engaging and anticipated my every need during my house purchase. Nothing was too much trouble. She was the much needed ...
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Comment on agent fees
Whatever she gets she earns every penny!
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“Simple, fast house purchase...”

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May 10,2019
Minithumbup
By: 'Will'
May 10,2019
0 people found
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Shannon was great in making sure our house purchase went through as quickly as possible, even helping the vendor scan documents in so that they could be sent over to the solictors in a timely manner. I wouldn't hesitate to recommend her and Ryder & Dutton ...
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“Overall Positive...”

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May 08,2019
Minithumbup
By: 'Phillipa Rowley'
May 08,2019
0 people found
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Had a few issues along the way with communication however pleased with how things went overall. Pleased with Shannon and her honesty. Ethan although he is new he was a great help....
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“Sold and moved in 5 weeks!...”

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May 08,2019
Minithumbup
By: 'Happy Seller'
May 08,2019
0 people found
this helpful
Ryder and Dutton have an advantage over their local competitors - the out of hours phone team. Don't underestimate how important it is for someone wanting to book a viewing of your house to be able to speak to a human, not a answer machine. 90% ...
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“Excellent...”

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May 03,2019
Minithumbup
By: '9 St Peters'
May 03,2019
0 people found
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She was a pleasure to deal with and very professional. I would recommend her very highly to anyone who was dealing with the company...
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“excellent service...”

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May 03,2019
Minithumbup
By: 'karen crookes'
May 03,2019
0 people found
this helpful
Valued member of staff excellent proffrsional service credit to the team very helpful and friendly person Made buying a pleasure...
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Comment on agent fees
Good
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“Excellent!!...”

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May 01,2019
Minithumbup
By: 'Paul'
May 01,2019
0 people found
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Very approachable and professional, constantly updating us with the process of our purchase. Also helped with any questions that we had throughout the process....
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“Communication excellent...”

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Apr 18,2019
Minithumbup
By: 'Sarah'
Apr 18,2019
0 people found
this helpful
Shannon has been very helpful,professional all the time whilst I was buying my house.Communication was excellent and always made me feel like she had time and advice for me.Thankyou so much....
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N/a
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“Excellent Service...”

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Apr 18,2019
Minithumbup
By: 'Ben'
Apr 18,2019
0 people found
this helpful
Shannon provided a very good service as the sale of my property progressed. Very professional and friendly, responded back to emails promptly and kept me updated at all times....
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Comment on agent fees
The fees were fair, although other agents in the area are slightly cheaper I would say Ryder & Dutton are worth paying extra as the service is far better. I had my property up with another local agent before I changed to Ryder & Dutton and I found Ryder & Dutton’s marketing so much better I had more than double the viewings. They also have an online portal where you can keep track of how many views the property has had on Rightmove, feedback on viewings and how the sale is progressing.
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“first class customer service...”

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Apr 10,2019
Minithumbup
By: 'Andrew'
Apr 10,2019
0 people found
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excellent communication from shannon throughout the whole purchase of the house keeping me up to date on a weekly basis, first class service from start to finish....
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n/a
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“Crawshawbooth...”

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Apr 09,2019
Minithumbup
Kris
By: 'Ray'
Apr 09,2019
0 people found
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I was very pleased with the level of engagement by the staff at each and every stage of the selling process....
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Comment on agent fees
Reasonable
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“Letting Services...”

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Apr 02,2019
Minithumbup
Sarah
Rachael
By: 'Landlord X'
Apr 02,2019
0 people found
this helpful
A fantastic and really helpful team! Could not ask for any more support. The team are always one step ahead....
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Comment on agent fees
Fair
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By: Sarah Green
Apr 03, 2019
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Good afternoon Landlord X Thank you for your recent review. Regards Sarah and Rachae ...

“Excellent...”

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Mar 28,2019
Minithumbup
By: 'Mike'
Mar 28,2019
0 people found
this helpful
Shannon - you persevered tirelessly on the sale of my apartment dealing with the complexities of the requirements put on you by the solicitors. At all times in our phone calls were you not only always pleasant but you consistently approached the above problems with ...
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Comment on agent fees
Reasonable - with a reduction because it was the second property I have sold with them.
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Staff picture Rachael
(80)
Staff picture Janet
(80)
Staff picture Graham
(75)
Staff picture Sarah
(42)
Staff picture Susan
(2)
Staff picture Gareth
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Last updated at 2:37 PM 07/08/2017 by allAgents

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Ryder & Dutton

Branch - Rawtenstall, BB4