This review and feedback is intended to give praise to our agent Lisa Groves in particular. Lisa was our main point of contact for a three year tenancy. At all times Lisa made herself available to listen to any concerns or issues and always remained honest and professional, communicating the landlords perspective as well as remaining personable and helpful to our needs as tenants. Lisa\'s ability to find that balance is commendable and made for a good relationship between us and our landlord.
My only constructive criticism that I would like to comment on for cj hole as a company Is that often we would speak to office staff who would tell us they would leave messages and have individuals from their team call us back, and vertually never did. Also at the end of our tenancy, on overlooking cancelling our direct debit, money was indeed returned to us minus a whopping £45 for the trouble of writing a cheque.