0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 01,2019
Apr 01,2019
3
people found
this helpful
this helpful
Seeing other people's reviews on here doesn't surprise me. Made to wait 5 days for a decision on a property only to be told that the landlord has had a better offer than ours. Application process is too long and staff seem incompetent when spoken to. When I gave them the feedback directly, unsurprisingly they didn't care and just said that they are only doing what the landlord has asked them to do. To be honest feels like we have dodged a bullet when it comes to using these cowboys!
Comment on agent fees
Fees were similar to most estate agents but glad we didn’t get the property in the end because I would have been unhappy at paying them a penny for the way they handled my application
Was this helpful?
Yes
Yes
Apr 03, 2019
Thank you for your comments. The reason the landlord has proceeded with the other applicant is because they can complete by the end of April. We advised from the start of the process that the landlord wanted to secure a new tenant as soon as possible. Your start date on the application form was 24/25th May. If you would like us to contact you with details of properties available at the end of May, please let us know. Thank you.
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
1st Apr 2019
reviewed by 'LMurray'
12th Jan 2018
reviewed by 'Simon'
6th Jan 2018
reviewed by 'Amelia'
23rd Aug 2017
reviewed by 'wantonnoodle'
10th Dec 2014
reviewed by 'UnhappyTenant'
Opening Hours
Address
Morrison Property Services
York Buildings, 6 Lloyd Street
Altrincham
Greater Manchester
WA14 2DE
0161 929 8880
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £600 | £895 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 6 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Apr 01,2019
Apr 01,2019
3
people found
this helpful
this helpful
Seeing other people's reviews on here doesn't surprise me. Made to wait 5 days for a decision on a property only to be told that the landlord has had a better offer than ours. Application process is too long and staff seem incompetent when spoken to. ...
read full review
read full review
Comment on agent fees
Fees were similar to most estate agents but glad we didn’t get the property in the end because I would have been unhappy at paying them a penny for the way they handled my application
Was this helpful?
Yes
Yes
Apr 03, 2019
View all comments
(1)
Thank you for your comments. The reason the landlord has proceeded with the other applicant is because they can complete by the end of April. We advised from the start of the process that the landlord wanted to secure a new tenant as soon as possible. Your start date on the application form was 24/25th May. If you would like us to contact you with details of properties available at the end of May, please let us know. Thank you. ...
Jan 12,2018
Jan 12,2018
2
people found
this helpful
this helpful
Came across the reviews looking to buy a property and have to agree with the others. Terrible lazy staff. Disrespectful. Please take pictures of any imperfections the day you move in. Repairs NEVER dealt with. These were issues already in the house, I was advised ...
read full review
read full review
Comment on agent fees
Every 6 months they like to charge you to renew. Their fee gets higher (over double) if you’re not responsive and haven’t paid within a few days. For somebody who often works away
Was this helpful?
Yes
Yes
Jan 06,2018
Jan 06,2018
3
people found
this helpful
this helpful
Terrifying yet comforting to see a lady on here had a very similar situation to me! Disgusting, rude, older, gentlemen, came
to my house and lied to my face! He was acting very strange, when he left I contemplated calling the police. We also had ...
read full review
read full review
Comment on agent fees
Each year.. We received a letter to say £49 to renew if we pay within 7 days (or however many days) from a particular date, or the price more than doubles, yet they didn’t send the letter until 2 weeks after that date. I can’t imagine even second class would take so long. Laughable! Anything for extra ££. Can’t be doing that well? Frightening they can get away with treating tenants so badly.
Was this helpful?
Yes
Yes
Aug 23,2017
Aug 23,2017
2
people found
this helpful
this helpful
We rented with them for 5 years.
Difficult to deal with - never responded to emails and were hopeless at returning calls. Only time they were proactive was to chase for tenancy renewal each year - and one year we returned paperwork confirming we wanted to ...
read full review
read full review
Comment on agent fees
Unnecessarily high - £99 for a tenancy renewal (but they'll discount it to £49 if you respond promptly). Seriously - how much does it cost to print a contract identical to previous year and stick a stamp on an envelope!?!
Was this helpful?
Yes
Yes
Aug 29, 2017
View all comments
(1)
Thank you for your comments.
Further to these comments…. Having checked our records we have no record of un-actioned repairs or maintenance issues during your tenancy . The Landlord in this letting always preferred to carry out most repairs themselves and our instructions were quite firm. Our service and actions are entirely to the landlord who engages us and so their preferences are part of our employment terms. Irrespective, all such requests by yourselves were actioned same/next day w ...
Apr 21,2015
Apr 21,2015
1
people found
this helpful
this helpful
Morrison Property Services have managed six properties owned jointly by three members of my family for many years.
I can't praise highly enough the service they have given. If we request them to take action on our behalf, they do so immediately.
More importantly, they ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 10,2014
Dec 10,2014
2
people found
this helpful
this helpful
Worst estate agent I've ever dealt with. They didn't hold our deposit correctly, they kept £250 back in case they needed it when we moved out, breaking the law.
They don't come back to you when you need help. They left us with toadstools growing in ...
read full review
read full review
What agent could do to change your mind?
Nothing.Attached Filesnbsp;
Comment on agent fees
They charge additional fees for anything they possibly can. Far more than any other estate agent in Altrincham
Was this helpful?
Yes
Yes
Jan 02,2014
Jan 02,2014
3
people found
this helpful
this helpful
I rented from Morrison Property services for 4 years. The staff are rude when there is a problem and unwilling to help. They do not respond to contact always fob you off unless they are demanding payment (you have to pay a fee for renewing your ...
read full review
read full review
What agent could do to change your mind?
Absolutely nothing.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Mar 05,2008
Mar 05,2008
3
people found
this helpful
this helpful
Obviously there are many bad reviews out there for agents that have upset tenants etc. This is another one but absolutely genuine. I don't think I have ever met such a dismissive, unresponsive letting agency like this one.
Only the company director can make any ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
