Lee & Eltham, London, SE12
4.9/5, 202 reviews
99% recommended
94% sales valuation accuracy
97% sales fee satisfaction
89% lettings valuation accuracy
97% lettings fee satisfaction
Conran Estates Greenwich

“Incredible...”

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Apr 01,2019
Minithumbup
Samantha
By: 'Cristina'
Apr 01,2019
0 people found
this helpful
Samantha was incredible, from the first moment we met her. She was really kind and patient and has walked us through all the paperwork. She was always helping over the phone or email. The only thing I would recommend is that once you start the journey with one of the office is always best for that office and agent to finalize the deal. I felt strange that I had to deal with the Greenwich Office for the file and checks. As it was our first encounter with an Agency a more personalized experience would have been better. But overall, really good feedback and I would definitely recommend Conran.
Comment on agent fees
Good
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Opening Hours
Address

Conran
118 Burnt Ash Road
Lee,London
Greater London
SE12 8PU
020 8378 5450

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 97% £200,000 £555,000
Lettings 89% 97% £800 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 0 34 0 77 0 60 2 12 0
Areas covered
  • SE9
  • SE6
  • SE12
  • DA14
  • DA15
  • DA16
  • BR1
  • BR7
  • DA5
  • DA6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS The Guild Relocation Agent Network
Latest Properties
Images & Videos

“Excellent service...”

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Jun 01,2020
Minithumbup
Rob
Anne
By: 'Ruchi Fowle'
Jun 01,2020
0 people found
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Your staff have always been helpful and available to assist us. Great professional service. You have never let us down....
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“My experience with Conran but in particular w......”

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May 20,2020
Minithumbup
Rob
By: 'Martina Marusi'
May 20,2020
0 people found
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My experience with Conran but in particular with Rob Iommazzo was a excellent service, thank you very much for the professional service. I love my new flat....
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“Great service and very professional...”

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Mar 07,2020
Minithumbup
Erika
By: 'Jonathan Greaves'
Mar 07,2020
0 people found
this helpful
We took on Conran after a poor experience with an online agent. Conran were fair, honest and professional keeping us informed every step of the way...
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“I had a great experience buying my first prop......”

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Mar 06,2020
Minithumbup
Erika
By: 'Maria Moskalova'
Mar 06,2020
0 people found
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I had a great experience buying my first property with Conran. Highly recommend it. Professional and fast, thank you, Erika Dunley!...
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“Moved to Conran after my first agent didn't g......”

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Feb 27,2020
Minithumbup
Rob
By: 'Kim N'
Feb 27,2020
0 people found
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Moved to Conran after my first agent didn't get a single offer in four months on the market. Conran had offers after the first viewing and arranged our sale quickly and efficiently and were always on hand to help....
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“I am very happy with the level of service I ......”

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Feb 22,2020
Minithumbup
Erika
By: 'Martin'
Feb 22,2020
0 people found
this helpful
I am very happy with the level of service I received from Erika and her team at Conran Estates. From meeting Erika at the initial valuation she took time to understand my property and its marketability. I realised then that Conran were best positioned to ...
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“Conran managed the recent sale of our late Fa......”

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Feb 22,2020
Minithumbup
Erika
Rob
By: 'Nick Hull'
Feb 22,2020
0 people found
this helpful
Conran managed the recent sale of our late Father’s property. Their service was measured, efficient and professional throughout. Thank you....
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“As a buyer in the Charlton area, I have just ......”

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Jan 28,2020
Minithumbup
Samantha
By: 'Anne Seaman'
Jan 28,2020
0 people found
this helpful
As a buyer in the Charlton area, I have just met Samantha who has been first class at the offer stage, professional and efficient. I’m looking forward to continuing to work with Samantha as the purchase progresses....
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“Danielle provided an excellent service from o......”

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Jan 13,2020
Minithumbup
Rob
By: 'Robbie'
Jan 13,2020
0 people found
this helpful
Danielle provided an excellent service from outset to completion. Danielle has a natural talent for communication, timely and highly effective. Danielle is also an excellent negotiator and advocate. I would recommend Danielle without hesitation. Danielle dovetails in to a high performing team at the Eltham ...
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“Eltham Conran...”

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Jan 11,2020
Minithumbup
Rob
By: 'Massimo Iommazzo'
Jan 11,2020
0 people found
this helpful
Put my Property up for sale with Conran Estates Eltham brunch with Rob.Iommazzo, worked the viewings around me as i have two kids which was a big factor. Was always updated with feedback from viewings, all the staff was amazing ,friendly and professional. Sorted ...
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“Conran, wow, where to start. Fabulous profess......”

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Dec 17,2019
Minithumbup
By: 'Lawrence Kargobai'
Dec 17,2019
0 people found
this helpful
Conran, wow, where to start. Fabulous professionalism outstanding ethics, direct and honest to the core . I real honest and sincere letting agent I have met since moving to London. Danielle has gone out of way be helpful yet remain an absolute professional. We need people ...
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“No hesitation in recommending Conran Estate A......”

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Dec 05,2019
Minithumbup
Rob
Erika
By: 'David'
Dec 05,2019
0 people found
this helpful
No hesitation in recommending Conran Estate Agents. I found them very professional and friendly at the same time, with good initial advice given, and quick to respond to any issues during the selling process. All round an excellent service....
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“Overall experience with Conran was positive. ......”

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Dec 05,2019
Minithumbup
Erika
Rob
By: 'Salma'
Dec 05,2019
0 people found
this helpful
Overall experience with Conran was positive. Conran handled unforseen circumstances diligently and assisted throughout the whole process. Thank you for your hard work in selling our property....
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“Really good service the whole team were helpf......”

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Dec 03,2019
Minithumbup
Rob
Erika
By: 'Richard upson'
Dec 03,2019
0 people found
this helpful
Really good service the whole team were helpful and on top of the issues that came up. Initial pricing was a little off mainly because of the difficult political situation...
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“We would highly recommended the team at Conra......”

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Nov 26,2019
Minithumbup
Samantha
Rob
By: 'Darren Jones'
Nov 26,2019
0 people found
this helpful
We would highly recommended the team at Conran, Eltham. From the beginning Rob was great at advising current market conditions and property value as well as then helping complete paperwork/contracts and getting the property listed quickly. From then on a special thanks must go ...
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“I used Conran a few years ago when deciding w......”

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Nov 13,2019
Minithumbup
Erika
By: 'Emma Dyson'
Nov 13,2019
0 people found
this helpful
I used Conran a few years ago when deciding whether to sell or let my flat. Erika took the time to come and value the flat and talk through my options from both aspects - her advice was very much appreciated....
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By: Oliver Powell
Nov 19, 2019
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Hi Emma, Thank you for the lovely review on Erika - she will be delighted! Kindest Regards Oliver Area Director ...

“We have recently completed on the purchase of......”

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Oct 28,2019
Minithumbup
Samantha
By: 'MISS JOANNE NOONAN'
Oct 28,2019
0 people found
this helpful
We have recently completed on the purchase of our property and we cannot thank Sam enough. She pushed the sale/purchase forward from beginning to end, liased with all parties concerned and went above and beyond. She is an asset to her company, and we ...
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By: Oliver Powell
Nov 11, 2019
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Hi Joanne, Wow, what lovely words!! Sam is overjoyed that you spent the time to review her work. We see Sam very much as an asset here at Conran and she is a joy to be around! Enjoy the new home and we'd love to help you in the future with any property needs that may arise. Kindest Regards Oliver Area Director ...

“My experience with Conran Eltham...”

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Oct 12,2019
Minithumbup
Samantha
By: 'Elena Marinescu'
Oct 12,2019
0 people found
this helpful
My experience with Conran Eltham was a very good one. The process of renting has been smooth and the people there are very helpful, we've had a good comunication. I realy recomand them and especially Samantha Phillips. Trust and profesionalism are the perfect words....
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“Five star customer service. I am very pleased......”

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Oct 04,2019
Minithumbup
Erika
Rob
By: 'Suleyman Bilgin'
Oct 04,2019
0 people found
this helpful
Five star customer service. I am very pleased with attentive and honest manner throughout whole sale. They answered all my questions and they supplied all necessary documents...
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“Incredible dedication, knowledge and consider......”

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Sep 13,2019
Minithumbup
Samantha
Rob
By: 'O R Powell'
Sep 13,2019
0 people found
this helpful
Incredible dedication, knowledge and consideration!! After a very complicated and protracted purchase, I finally completed on my property today. This would not have been possible without the incredible dedication, knowledge and consideration of Sam, Rob and Conran Eltham in general. I will of course be ...
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“Thank you , Sam and the Eltham team...”

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Sep 11,2019
Minithumbup
Samantha
By: 'Belinda Ben-Oluwole'
Sep 11,2019
0 people found
this helpful
Recently moved into my new rental property. I want to give a big thank you to Samantha Phillips. Just when i’d Lost hope she was able to find the perfect property for myself and my family....
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“Everyone in the Conran estate/Eltham office w......”

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Aug 30,2019
Minithumbup
Erika
By: 'MR Kristof M Szoregi'
Aug 30,2019
0 people found
this helpful
Everyone in the Conran estate/Eltham office were heplful and kind! Special thanks to Erika, Danielle and Sam, they were great! All together it was a good experience...
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By: Oliver Powell
Sep 02, 2019
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Hi Kristof, I'm delighted you had such a good experience with Conran. Thank you very much for sharing your story. Kind Regards Oliver Area Director ...

“I had a diabolical landlord...”

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Aug 30,2019
Minithumbup
Samantha
By: 'James Green'
Aug 30,2019
0 people found
this helpful
I had a diabolical landlord and the staff at Eltham went above and beyond to help me . I can't fault them ....
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By: Oliver Powell
Sep 02, 2019
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Good Morning James, I'm delighted that the team did a great job for you, but sad that you have had challenges with your landlord. Best of luck with your flat moving forward, Oliver Area Director ...

“Massive thank you to all the staff at Conran ......”

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Aug 19,2019
Minithumbup
Jeff
By: 'Zadvile Reklaitiene'
Aug 19,2019
0 people found
this helpful
Massive thank you to all the staff at Conran Estate especially for Danielle and Jeff! You did a great job and thank you very much!...
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By: Oliver Powell
Aug 27, 2019
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Hi Zadvile, I hope you have settled nicely into your new place? On behalf of Danielle and Jeff I thank you for leaving such a glowing review. It means everything to us when we perfect our delivery and every satisfied customer gives as a great hit of job satisfaction! Kind Regards Oliver Area Director ...

“Samantha Phillips l ......”

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Aug 18,2019
Minithumbup
Samantha
By: 'Sue Barnes'
Aug 18,2019
0 people found
this helpful
Sam from Conran in Eltham was really helpful and knowledgeable and guided us through our first experience of property rental. She returned calls and answered questions promptly, finding out the answer if she didn't know it. I would have no hesitation in recommending her as ...
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By: Oliver Powell
Aug 27, 2019
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Hi Sue, Thank you very much for taking the time to write a review and for offering to recommend us in the future. Sam is simply superb at her job and her enjoyment of finding solutions for her customers shines through in the brilliant work she does and all the positive comments she receives. I wish you the best of luck in your new pad! Kind regards Oliver Area Director ...

“great service would use again always in conta......”

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Aug 15,2019
Minithumbup
Rob
By: 'stephen rand'
Aug 15,2019
0 people found
this helpful
great service would use again always in contact and polite and kept me informed every step of the way and gave good advice...
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By: Oliver Powell
Aug 27, 2019
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Hi Stephen,. I'm delighted that we made a positive impression on you and I thank you for taking the time to review our service. It means the world to us when we get positive comments and spurs us forward to maintain a first class service! Kind Regards Oliver Area Director ...

“Would like to say a big thank you to Samantha......”

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Jul 23,2019
Minithumbup
Samantha
By: 'sanjiv kumar'
Jul 23,2019
0 people found
this helpful
Would like to say a big thank you to Samantha Phillips who has helped us tremendously from the very first viewing to the completion of our flat purchase. Sam's help and advice has been invaluable throughout this process....
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“Danielle was amazing, as first time buyers sh......”

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Jun 26,2019
Minithumbdown
By: 'Lydia Buckler'
Jun 26,2019
0 people found
this helpful
Danielle was amazing, as first time buyers she was really clear and diligent with the process but was above all so approachable and personable. We are so thrilled to have had Danielle as our agent and couldn't be more thankful to her....
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By: Oliver Powell
Jul 02, 2019
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Hey Lydia, Thank you very much for the review, I hope your new pad is everything your dreamed it to be. Kindest Regards Oliver Area Director ...

“Very positive experience...”

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Jun 16,2019
Minithumbup
Rob
Rob
By: 'Jackie'
Jun 16,2019
0 people found
this helpful
Had my property valued by Rob Iommazzo. I cannot stress enough how impressed I was with his knowledge. Clearly really experienced and was really helpful. Would highly recommend him....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Oliver Powell
Jun 17, 2019
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Hi Jackie, We are very proud of our team at Conran and their dedication to their expertise within our industry. Most of the team have been with us for many, many years and Rob is no exception as he is currently in his 17th year with the company. I am thrilled that he was helpful to you at this stage and I thank you for sharing this with us. Kind Regards Oliver Area Director ...

“The Conran Experience...”

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Jun 11,2019
Minithumbup
By: 'Jenny'
Jun 11,2019
0 people found
this helpful
Right from the first contact and now we are almost at the end, the service as been excellent. We felt we were in safe hands. The valuation was realistic and quickly achieved. We were kept informed throughout the whole process....
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Comment on agent fees
Fees are in line with other high street estate agents.
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By: Oliver Powell
Jun 17, 2019
View all comments (1)
Hi Jenny, I love the title 'The Conran Experience'! We work very hard on what we call 'Harmonising our Customers Dreams' and I'm delighted we have gone some way to achieving that with you. Thank you for taking time out to review us, Oliver Area Director ...
Staff picture Rob
(80)
Staff picture Erika
(55)
Staff picture Nikki
(41)
Staff picture Anne
(24)
Staff picture Jeff
(11)
Staff picture Oliver Powell
(1)
Staff picture Simon
(0)
Staff picture Kelly
(0)

Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 4:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:21 AM 23/10/2019 by allAgents

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Conran

Branch - Lee & Eltham, London, SE12