“A positive end to a rocky start...”
5 Star Review
Mar 25,2019
By:
'Miss'
Mar 25,2019
Branch: Leeds, 9 Allerton Avenue
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS26
Branch: Leeds, 9 Allerton Avenue
Lettings (as a Tenant)
Postcode: LS26
0
people found
this helpful
Gaining my property wasn't great at the beginning... I didn't feel like I was given much information.
At my viewing the agent said she did have some paperwork however she had viewing before mine so she gave it to them...Therefore I was left out even though the agent knew she had another viewing. I also asked several questions about the property in which the agent didn't know the information.
During the application process I didn't fully understand the process, no one actually told me that my application had been accepted - I found this out from referencing company.
I was happy to find out I had been accepted - from there I was passed through a couple other staff members supposedly managing my tenancy, however I did not hear much from then on when I would be able to pick up my keys. When I phone up enquiring about this a lady called Debbie managed to find out more information for me and was very helpful.
Since signing the contract Chelsey has been my main point of contact and she has been amazing. Especially when I had some electrical issues, Chelsey did everything to make sure this was resolved as soon as possible. I really appreciate Chelsey's help in making sure issues were rectified.
Comment on agent fees
I don't think anyone likes agent fees in general. Off the top of my head I think the fees were about £200 - the highest fees I have paid in renting in roughly 5 years.
0
people found
this helpful
Was this helpful?
Yes