I have been using Spencer James as my estate agents for over 8 years. I purchased 2 apartments through them simultaneously and the process was smooth and professional. Since that time they have been my only letting agent. The biggest concern for any landlord is having void periods or bad tennants: Andy has always found excellent tennants very quickly leaving not a single void period in 8 years of letting and there has not been a single month when the tennants have not paid ie the tennants are high quality. Their system of referencing and deposit collection ensures high quality tennants. They are also willing to put in extra effort to help with management issues and Andy particularly has helped me out with some management issues through his many contacts.
I would highly recommend Spencer James residential to anyone looking for reliable, well priced and professional service!