1 Star Review
Mar 21,2019
By:
'witnessprotection123'
Mar 21,2019
Branch: London, 15-17 Westow Hill
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SE25
Branch: London, 15-17 Westow Hill
Sales (as a Vendor)
Postcode: SE25
4
people found
this helpful
We recently sold our house through KFH Crystal Palace and from the moment we signed the contract, we regretted it. We found most of the staff that we dealt variously deceitful, disingenuous, unprofessional, self-absorbed and above all plain lazy. The strong sense we had was that they only prioritised properties when near the end of the contract, with weeks going by without any real effort or any proactive communication. We had to conduct several of the eventual viewings ourselves, others were conducted 'on the wing' by sales staff who had never even been inside the property before, whilst others still were with prospective buyers who turned out to be looking for something completely different. If you really have to use them, then my strong advice would be to insist on the shortest possible contract and then give them the earliest possible notice, as it's the only way they will pull their finger out. Yes we did eventually sell out house (though not for a great price), but much more by luck than by effort or by judgement. Unfortunately, Tyrone and his KFH Crystal Palace team are the best advert for on-line estate agents you can imagine, and you are likely to save yourself a great deal of exasperation and money.
Comment on agent fees
1.5%
4
people found
this helpful
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