“I have not been asked by other agents besides this ......”
1 Star Review
Oct 05,2012
By:
'Disgruntled'
Oct 05,2012
Branch: London, 1 Theberton Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: London, 1 Theberton Street
Lettings (Prospective customer)
Postcode:
3
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I have not been asked by other agents besides this one to provide 12 months upfront of rent. Not only this, they assured me this was normal. I have a good rental history, and no black marks to my name. As a form of 'compromise' I was asked to pay 6 months in advance each time!! I feel as though I am being treated like a criminal. I am from overseas but been here 2 years now, and the british border agency did an extensive criminal check before I was allowed in on my tier 1 visa. Anyway I went with another agent, as they did not ask for all of this. Even when we first got here we didn't have to get treated like this with other agents. I think these people are just unaware of quality tenant backgrounds and lazy to do a proper review of background, job, etc.
What agent could do to change your mind?
Used a normal monthly direct debit contract and not strung us along for so long trying to make ridiculous demands.
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This is a common requirement for tenants who are self-employed and many landlords now ask for extra security from tenants.
Again, we do apologise that you feel frustrated with the service and we hope you found an alternative option.
Alina Banionyte