Butters John Bee
Head Office, Stoke on Trent, ST1
3.3/5, 12 reviews
57% recommended
63% lettings valuation accuracy
75% lettings fee satisfaction

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


“Awful!...”

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Mar 15,2019
Minithumbdown
By: 'Sazza2905'
Mar 15,2019
2 people found
this helpful
Shocking!! kicked our family out before xmas with no reason whatsoever, no help given, rude to us when we had done nothing wrong. we were perfect tenants! then they had the cheek to try fight us for the deposit. well unlucky as we rightly got more than the majority of it back. wouldnt recommend them to my worst enemy!
Comment on agent fees
Disgusting how much we had to oay for fees for what we were told would be a long term property
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Opening Hours
Address

Butters John Bee
Lake View, Festival Way
Stoke on Trent
Staffordshire
ST1 5BJ
01782 202 159

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 63% 75% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 2 1 2 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Awful!...”

Share on :
Mar 15,2019
Minithumbdown
By: 'Sazza2905'
Mar 15,2019
2 people found
this helpful
Shocking!! kicked our family out before xmas with no reason whatsoever, no help given, rude to us when we had done nothing wrong. we were perfect tenants! then they had the cheek to try fight us for the deposit. well unlucky as we rightly got ...
read full review
Comment on agent fees
Disgusting how much we had to oay for fees for what we were told would be a long term property
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“Very disappointing will never use them or recommend them...”

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Nov 27,2018
Minithumbdown
By: 'Jamie'
Nov 27,2018
2 people found
this helpful
Moved into my 1st apartment on a friday.on the sunday i had a nice fine posted threw.they did not tell me I needed a permit.apparently they do this quite often.great start to setting up home ..avoid avoid avoid.no help what ...
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“Absolutely disgusted with the service recieved, yes all seems to ......”

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Aug 02,2017
Minithumbdown
By: 'Unhappy Landlord'
Aug 02,2017
4 people found
this helpful
Absolutely disgusted with the service recieved, yes all seems to be great when the rent paymemts are being made, but when a tenant goes a little bad, then this is when you realise how bad they are! Shocking, how many times we had to chase ...
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Comment on agent fees
Not worthy of their fees.
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“Wouldn't use this company I tried to purchase garages at ......”

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Apr 16,2017
Minithumbdown
By: 'Dave'
Apr 16,2017
2 people found
this helpful
Wouldn't use this company I tried to purchase garages at an advertised price which didn't state guide price or offers in access but when they raised enough interest they decided to play potential buyers off against each other isn't this gusumping cut there nose off ...
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Comment on agent fees
Na
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“BJB have managed two properties for us over the last ......”

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Jul 28,2016
Minithumbup
By: 'Smith-Wilson'
Jul 28,2016
0 people found
this helpful
BJB have managed two properties for us over the last few years and we have had excellent service from Aimee in particular but also the rest of her team as well. As new landlords we needed a lot of initial guidance and Aimee was able ...
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Comment on agent fees
Fees are what we would have expected
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“Beth is now a victim of her own great customer ......”

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Apr 19,2016
Minithumbup
By: 'Ahmed Farooq'
Apr 19,2016
0 people found
this helpful
Beth is now a victim of her own great customer service. As a landlord, I often have a number of queries such as maintance or finance. I now use Beth as my go-to person with BJB to answer my queries, always professional, polite and speedy....
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“As a landlord with a number of properties with this ......”

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Mar 07,2016
Minithumbup
By: 'landlord'
Mar 07,2016
2 people found
this helpful
As a landlord with a number of properties with this agent I am extremely happy with the level of service from Phil Webb and the team. Phil was and remains professional, knowledgeable and proactive in his approach working tirelessly to ensure the process runs efficiently. ...
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Comment on agent fees
good
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“Excellent service by some members of staff, Megan & Tracy in ......”

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Feb 27,2016
Minithumbup
By: 'Landlord'
Feb 27,2016
0 people found
this helpful
Excellent service by some members of staff, Megan & Tracy in particular, who do fantastic a job, constantly keeping you up to date with new tenancy applications & who are always on the ball. Many Thanks...
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“The team at Butters John Bee were very professional and ......”

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Feb 26,2016
Minithumbup
By: 'Alex'
Feb 26,2016
0 people found
this helpful
The team at Butters John Bee were very professional and enabled me to quickly find a property. Paul Smith visited the properties with me and stuck with my umming and arring for a couple of weeks. He also pushed forward to get first viewings on ...
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“BJB have rented my house out for the last 6 months ......”

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Feb 10,2016
Minithumbup
By: 'Happy landlord'
Feb 10,2016
0 people found
this helpful
BJB have rented my house out for the last 6 months and I would definitely recommend them if you are a landlord looking for a good agent. Aimee and the team have been really helpful over over the last six months as our tenants have been ...
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Comment on agent fees
Happy with the fees
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“BJB have been managing the letting of my property for 4 ......”

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Feb 05,2016
Minithumbup
By: 'Excellent service'
Feb 05,2016
0 people found
this helpful
BJB have been managing the letting of my property for 4 years and I've only just found this site to leave a review. From the first visit Aimee and her team have done a fantastic job and found me a wonderful tenant. The whole process of ...
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Comment on agent fees
Very happy with the fee structure. As with everything, you get what you pay for.
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“My experience with this company was an absolute nightmare initially ......”

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Oct 01,2015
Minithumbdown
By: 'Helen Cook'
Oct 01,2015
3 people found
this helpful
My experience with this company was an absolute nightmare initially they seemed like sheer professionals, very personable, glossy brochures etc However I decided to increase my monthly rent on my property to the total dislike of one of their lettings staff, you would of thought ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Butters John Bee, Stoke on Trent ST1 5BJ


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