Oct 03,2012
By: 'Nicky'
Oct 03,2012
0 people found
this helpful
We looked at a property and let the agent know that we were interested but were selling our property. I explained the situation to the team and they promised to inform me if there were any further viewings / offers etc on the property.

We had an offer on our house, I looked at the house we wanted on rightmove and saw that it was STC. I contacted them and they informed me an offer had been accepted and they \'thought\' they had informed me. What a joke!!

I made a complaint then removed my details from them and bought a house with a different agent.
What agent could do to change your mind?
The agent should have kept their promise to keep people informed. After my complaint the feedback was still very blasƒÂ©. I would never use them again or encourage others too. Pleased to have bought a house with a professional agency.
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