0% sales valuation accuracy
67% sales fee satisfaction
50% lettings valuation accuracy
67% lettings fee satisfaction
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2024
allAgents People Awards
Mar 12,2019
Mar 12,2019
1
people found
this helpful
this helpful
We received a excellent service from Alfie and Matt at Romans camberley.We dealt with Alfie who was in constant communication with us from the beginning to end..we would definately recommend to use Romans in future and anyone wanting to buy a house...
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Mar 25, 2019
I would like to thank Suresh Rana Magar from Romans-Reading Town Center for his excellent efforts to complete my new property letting agreement. Suresh was very instrumental and key person in all communication with the landlord and he resolve all issues effectively and timely.
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Latest Reviews
6th Dec 2022
reviewed by 'Lisa'
4th Aug 2022
reviewed by 'Karen'
25th Mar 2022
reviewed by 'Maverick'
14th Aug 2021
reviewed by 'Graham'
17th Jun 2021
reviewed by 'Brian Hicks'
Opening Hours
Address
Romans
122 London Road
Camberley
Surrey
GU15 3TJ
01276 601 610
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 67% | £34,000 | £34,000 |
| Lettings | 50% | 67% | £725 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 8 | 3 | 1 | 0 | 2 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Dec 06,2022
Dec 06,2022
0
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this helpful
Courtney was so helpful with arranging viewings and helping me with all my queries with the rental process, she made the process so easy....
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Aug 04,2022
Aug 04,2022
0
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Shevaughn in camberley branch was brilliant in every step of the way. Very quick response to Email and call’s. When we made little mistakes with filling in online forms Shevaughn was quick to help and advise. In my opinion she went above and beyond ...
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Mar 25,2022
Mar 25,2022
0
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Wendy has been fantastic since I have been a tenant in Surrey and helped me every step of the way in all scenarios without fail. She always responds promptly and is a true asset to Romans. Even in difficult scenarios being 'stuck in the middle' ...
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Aug 14,2021
Aug 14,2021
0
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Stay well clear is my advice to anyone who rents from Romans..
Moved in to a property 2 years ago, was sold the No deposit option, by a young lady call Shopiie, what she didn't inform me & only found out when was planning to leave the ...
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Jun 17,2021
Jun 17,2021
0
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This is a review about lettings maintenance in Camberley. This is my first time having to rent a property and I've been in a Roman's-managed flat since Sept 2020. I was initially a bit sceptical about what level of attention I would receive when I discovered ...
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Oct 02,2020
Oct 02,2020
3
people found
this helpful
this helpful
We are thinking about taking Romans and our landlords to The Property Ombudsman (but preferable the court) after they now are using edited photos and fraud to try and take money from our deposit (but first of course we will go to the TDS, but ...
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Mar 12,2019
Mar 12,2019
1
people found
this helpful
this helpful
We received a excellent service from Alfie and Matt at Romans camberley.We dealt with Alfie who was in constant communication with us from the beginning to end..we would definately recommend to use Romans in future and anyone wanting to buy a house......
read full review
read full review
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Mar 25, 2019
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(1)
I would like to thank Suresh Rana Magar from Romans-Reading Town Center for his excellent efforts to complete my new property letting agreement. Suresh was very instrumental and key person in all communication with the landlord and he resolve all issues effectively and timely. ...
“Disappointing and disrespectful. Three different viewings at three different times ......”
Sep 21,2017
Sep 21,2017
7
people found
this helpful
this helpful
Disappointing and disrespectful. Three different viewings at three different times that were cancelled and I was not informed. I wasted petrol and time going back and forth. I will not go back to them again and waste my time....
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Jul 11,2017
Jul 11,2017
0
people found
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We have rented our property through Romans for a good few years now but I must commend Charlotte Wild for her diligence, efficiency, communication and polite professionalism from the beginning to the end of the process. Certainly the best service we have received on that ...
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Comment on agent fees
There are cheaper around but do look at the detail and compare the service they all offer. Choose the one that suits you best.
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Jun 23,2015
Jun 23,2015
2
people found
this helpful
this helpful
John has been most helpful throughout our time renting through Romans. From organising viewings, talking through issues with the property, and then arranging to vacate the property, Jon has been a professional at all times. One thing that really stands out is the speed in ...
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Jun 17,2015
Jun 17,2015
4
people found
this helpful
this helpful
The problems started with Romans when I needed to evict my tenant. First they issued the wrong section 21. This only came to light when I tried to start court proceedings and was notified by Landlords Advice UK. I therefore got LA UK to issue the ...
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What agent could do to change your mind?
Romans never kept us up to date with market rents and hence we continued to charge our tenant below the market value for years. We were paying 12% but we did not receive value for money.Attached Filesnbsp;
Comment on agent fees
Romans never kept us up to date with market rents and hence we continued to charge our tenant below the market value for years. We were paying 12% but we did not receive value for money.
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Nov 08,2011
Nov 08,2011
0
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i found romans extremely helpful. it was my first time renting and they helped me every step of the way. there was then an issue with my landlord which resulted in me needing to move out of the property after 2 months and they helped me ...
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Nov 07,2011
Nov 07,2011
0
people found
this helpful
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The agent was helpful and personable, straight to the point and honest which helped us in our expectations. An open house and a number of viewings were arrange. We were given plenty of notice and it was all very convenient. The property sold very quickly ...
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Nov 01,2011
Nov 01,2011
0
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Very professional team with regular updates from Kelly, Jonathan and more recently Matthew....
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Oct 29,2011
Oct 29,2011
0
people found
this helpful
this helpful
All staff provided an excellent clear and friendly service. Always happy and available to help with my needs and questions....
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Sep 15,2011
Sep 15,2011
0
people found
this helpful
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When we first saw our property on right move we contacted Romans about a viewing and they were very helpful. They organised our time of viewing and were always on time to meet us at the property. When we decided to make an offer on ...
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Sep 09,2011
Sep 09,2011
0
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My partner and I have been renting through Romans for 18 months now after selling our house through the same company due to work circumstances. They have acted professionally and treated us well as tenants. We have also met our landlady who is a very decent ...
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Sep 02,2011
Sep 02,2011
0
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Well where to start...Very poor communication, do not respect their customers, and liars!
Within the first month of living in the flat i rented there were issues. When i viewed the property i was told all issues will be resolved ready for move in ...
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Sep 05, 2011
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(1)
“Regarding your comments I am sorry to hear that you have experienced issues with our service. We take our customer service very seriously – we are voluntarily a regulated property company – and I would invite you to contact me directly if your issues have not been resolved to discuss the issues. My details are Martin Hembra Romans Regional lettings Director 01344 404717 ...
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Complaints Procedure
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