i phoned Sam Alexander in response to an advert for a large detached house for rent in the up-market area of Finchley, we booked an appointment for 12pm at the property with one of their staff. the agent was about 15mins late (but this wasn\'t a problem), he showed us around the house, and briefly explained what was in the surrounding areas of the house, we went away and latter that day we decide that we wanted to take the house. we called the agency and they said that there had been other interest in the property but no body had put a deposit down , so we duly got the agents r bank details and put in 3 weeks holding deposit.
we had numerous phone calls to them after that relating to references and other paperwork , however at the same time we found out that another local agent had an offer on the same property, i have to say that our agency pulled out all the stops to get us the property ( obviously they were going to make a large commission if we got the property !) i didn\'t mind all the phone calls from them chasing me for the paperwork. we were finally told that we had been accepted for the house late on Friday afternoon, of course we were very happy , in judgment of Sam Alexander i did find them pushy to take the property ( although all the agents we dealt with were the same !) and they called us quite a few times regarding the paperwork ( again i feel they didn\'t want to lose the deal/commission) and i wasn\'t really happy with the admin fee ( but then all the agent charge a fee !) but we were happy to have got the property we wanted . i would rate this company not the highest but certainly between middle to high in overall performance .